Passengers booking their tickets via IRCTC online portal (irctc.co.in) can log in into their account and visit “My Profile” section and click on “Aadhaar KYC” to update their Aadhaar number. As the user enters Aadhar number to validate, an OTP (One- Time-Password) is sent to the IRCTC registered mobile number. This OTP should be entered by the user for verification. Once entered and completed, you become an Aadhar verified passenger.
How Many Tickets can be booked without Aadhar Verification?
Passengers without Aadhar verified accounts can continue to book 6 tickets a month in general quota and 4 tickets a month in Tatkal Quota.
Can passengers order food in train?
Yes! Passengers who have verified their aadhar number through IRCTC web portal can order their food in train via e-catering services.
Verification of accompanying passenger’ Aadhar Number
Aadhar number of any accompanying passenger must be updated on the official website of IRCTC. The section “Master List” allows the passenger to add aadhar number of any of their accompanying passenger. The Aadhar number of the other passenger will also be validated via OTP.
Malpractices in Ticket Bookings
Indian Railways has introduced this feature to remove the malpractices done by agents for ticket booking. Earlier, travel agents would create multiple fake ID and book tickets for their customers to sell them at higher prices. Now Adhaar verified passengers can book tickets without any inconvenience and get confirmed tickets to ease their journey.
Prior to the digitization of Indian Railways, everyone must have gone through the pain of planning a journey to complete the journey towards the destination station. Passengers were dependent on long charts pinned on the boards at stations to check their PNR status or form a long queue at the inquiry counter to know their train running status. Moreover, announcements on stations were the only medium to know the arrival and departure of the trains. Thanks to digitization! Planning a journey via train has now become easy as internet services deliver extensive information. IRCTC has also launced it's services online and made easy for the passengers from booking their tickets to ordering food in the train during journey. Through Aadhar number linking it can control and lower the number of railway ticket frauds which was done on a massive scale by the unauthorised agents.