How Process Automation can Transform your Enterprise
Posted by orionerp on March 21st, 2019
Businesses are wasting billions of their valuable dollars on repetitive and mundane tasks that can be automated easily. In stark contrast, there are companies that tend to move quickly than their competitors by making better decisions while reducing costs. The willingness to adopt process automation is a key factor that will determine the fate of organizations.
According to Forrester, companies that master automation first will dominate their respective industries. Another study points out that knowledge workers tend to lose about 10 hours of their productive routine every week on repetitive tasks. The modern enterprise, therefore, requires process automation to free employees and enable them to innovate and do the best work. You certainly don’t want your employees to focus on activities like responding to every single customer email, analyzing data manually, etc. Process automation is your answer to enhance productivity and profitability.
In a typical enterprise resource planning (ERP) system, the operations team uses both external and internal information relevant to the organization. Here, instead of performing the information extraction and ingestion manually, organizations can choose to go for partial or full-scale automation depending on the complexity and stakeholders involved.
Here’s how integrating process automation with your present ERP system helps reduce turnaround times and improve operational deficiencies.
Process automation plays a key role in adding speed to customer service as it allows automation of the contact center tasks such as uploading scanned documents, verifying e-signatures, verification for automatic approval or rejection recommendations and so on. Traditionally, organizations with business spread across geographies and omni-channel approach has depended on linear models. Process automation brings the possibility of a new networked model in which all data is in the cloud and accessible to the entire value chain.
While ERP systems are now relatively ubiquitous with countless vendors offering many customizable products, what isn’t universal is the presence of automated workflows. However, the emergence of new technologies is broadening horizons. The future of ERP is all set to undergo a rapid transformation with new automation features that will enhance performance and help organizations stay relevant.
For organizations to take all the guesswork out of planning, they will require new concrete strategies to reduce dependency on paper, email, and manual process. With ORION's EPICSbusiness solution, businesses can leverage process automation in real time, and set defined business rules to focus on strategic initiatives instead of mundane operations. They can now experience automation, both, in the sense of more efficient workflows, and through the incorporation of technologies, to dramatically improve end-user experience.
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