Things You Need to Know About Propane Dealers

Posted by ThompsonGas on April 26th, 2019

Propane gas may seem like a pretty straightforward commodity you can get from just about any supplier. However, the first rule to saving money on propane, especially when you consume a substantial amount of it (either form home, commercial, or industrial use) is to recognize that not all propane suppliers are the same. This is why it pays knowing propane dealers that can best serve your needs as a household or as a business. Here is a list of questions you should ask about your prospect propane supplier:

  • Are you certified and registered to operate locally? There are different kinds of registrations, certifications, and licenses that propane suppliers require. Working with companies with the right qualifications help guarantee the quality of service that they offer. This is because their certifications and affiliations with industry boards and associations keep them in line and require them to adhere to certain standards of service and product quality. Ask: Are your technicians, drivers, and crew certified to install, deliver, and/or refuel propane tanks? Are you certified to operate in the state? Are you insured? These are crucial details of the service you should know as a long-term consumer.
  • What are your delivery options? Propane dealers typically offer two delivery methods, namely automated and as-needed delivery. Automated delivery means your propane company will follow a set schedule for delivery so you can have a consistent supply that never runs out. As needed delivery, on the other hand, allows you to order a refill on an as-needed basis. Ask: whether they charge for propane take storage or rental fees and learn about the way that their overall charges are broken down so you’ll know where your hard-earned money is going toward. Ask about delivery fees and minimum monthly purchases, early termination fees, and disconnection charges.
  • Do you have emergency services? The best propane dealers make their customer service hotline available 24/7 so they can respond to customer emergencies as they happen. Learn about your prospect company’s emergency services, safety record, and their history when it comes to customer satisfaction and service delivery, so you can rest assured that your propane systems are in good hands.

About the Author:

This article was written by ThompsonGas. The 16th largest retail propane company in the U.S., ThompsonGas has been family owned and operated since 1946. The propane gas dealer provides affordable propane for residential and commercial propane gas service to customers across 10 states in the East and Southeast.

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Joined: February 12th, 2013
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