Scope of diploma in hotel management in Delhi

Posted by Ranjeet Singh on May 4th, 2019

One of the sectors of greatest growth and dynamism in our economy is, without a doubt, the hotel and inn industry. The Diploma in Hotel Management in Delhi has its On Line modality, offers the participant the opportunity to introduce himself to the topic of hotel operational management, in a fast, precise way, and in the comfort of his home or office. It allows you to plan and adjust your time and dedication in the study of concepts and tools, to develop skills to be applied in any area of the management of the lodging company, be it a Hotel or a Posada.

Specific objectives:

To provide the participant with knowledge and updates on fundamental issues of the hotel operation such as: room management, guest service, and service quality management. The Diploma provides the skills to deepen or expand the knowledge required for efficient hotel management.

Who is it for: To students of Hospitality and Tourism, Entrepreneurs, Technicians in Tourism or Administration, Personnel with experience in the area, and in general for any professional interested in the hotel activity.

The main objective of hotel management courses is to eliminate the difference between the expectations of hotel employees with respect to the client and the services they receive. In effect, they have to fully satisfy their services.

Scope of hotel management

Hotel Management graduates are much needed in all areas of resorts, airlines, cruise ships, clubs, food cafes, restaurants, etc. Due to the important contribution made to the GDP of the country, the prospect of growth in this industry is very high and the services of this industry are consumed by tourists from all over the world. The expert graduates in hotel management are considered a backbone of hotel management.

Types of hotel management courses

There is a lot of verticality in the hotel management industry and each vertical has its own distinctive feature. Before entering the Hotel Management Course, take a look at the full details of the different types of courses available in the market.

Programmatic Content

Module I: Introduction to Hospitality principles

• Hospitality Industry Concepts

• Historical evolution of hotels

• The Tourist System

• Organization of hotels and inns

Module II: Customer Service

• The quality. Concepts

• Elements that make up the quality

• Good habits and quality of service

Module III: Hotel Services Management

• Room management

• Reception department

• Housekeeper

Module IV: Operational Management of Food and Beverages

• Definition of Food and Beverage Management

• Prevention and safety at work

• Hygiene and handling of A and B

• Service to the diner

• Purchase strategies and controls

Module V: Hotel Marketing

• Concepts Definition

• Market segmentation

• Strategic alliances

• Promotion and Sales

• New Hotel Marketing

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