Troubleshooting Steps: AOL Desktop Gold Download Error 104

Posted by Donovan Valentine on May 13th, 2019

Trying to download AOL desktop gold?

Every time you try to download AOL gold, do you see an error message –“AOL desktop gold error code 104” on desktop screen? If that’s a yes, here is troubleshooting rundown for you.

Note: We have also included the signs and most common causes of AOL Gold error 104 for better comprehension.

Symptoms for error code 104

Before jumping right into the troubleshooting steps you should be aware of the symptoms which might indicate towards error code 104. The symptoms include

  • In case of error code, 104 shows on the screen thus crashing the running program
  • Windows runs slowly and is being late to respond
  • Display of error code 104 while AOL gold download
  • Freezing of computer screen periodically

The reasons for error code 104

Here are a couple of reasons on why error code 104 appears while downloading AOL desktop gold.

  • In case of incomplete AOL gold install due to any breach of internet connectivity etc.
  • Certain virus or malware causing error
  • Corrupted AOL desktop file causing error
  • Corrupted AOL desktop file while downloading

Troubleshooting hacks

1. Reinstalling of AOL desktop gold

Before changing any service stature begin with reinstallation of AOL gold.

  • Go to control panel on your PC
  • Go to the program option
  • Now uninstall the old AOL desktop gold
  • Now download AOL  gold from your AOL account
  • The steps to download AOL desktop gold are as follows

        - In case you are an AOL premium plan member, there will be no additional cost for you to download

        - Sign in to my benefits page of all products section

        - Click on AOL desktop gold and then hit the download now button

        - In case you have a trial or subscription-based plan go to my services and subscription option

       - Click on get started option

       - Click AOL desktop gold

       - Follow installation steps

       - In case of using official download link search your desktop with the get started with AOL mail

      - Open and click on download AOL link

      - In your download folder locate the file and click save

      - Follow the steps

  • After downloading install and run the file
  • Agree to the terms and conditions of user license
  • Keep following the on-screen instructions to complete the process

2. Use of anti-virus software

  • After you have successfully reinstalled the AOL desktop gold software use any 3rd party antivirus software
  • Run a scan
  • Detect and remove every suspicious  file and virus from your device
  • Restart your device to save the changes

3. Check for any damages drivers and files

  • Check whether your device has any damaged driver or not
  • In case there are damaged drivers detected delete that driver immediately
  • And reinstall it again
  • Also, check for the presence of any suspicious file and if found any delete the said file from computer

In case the error code persists call desktop gold experts for help.

Like it? Share it!


Donovan Valentine

About the Author

Donovan Valentine
Joined: May 13th, 2019
Articles Posted: 1