What is Mailroom Automation

Posted by Nathan White on May 21st, 2019

What actually digital mailroom automation is?. It is the term used to describe the automatic processing of all incoming documentation.

All incoming information is automatically captured at the point of entry, at a centralized Head Office or at local branches and streamlined across the organization. Data is extracted at the earliest stage in the process and delivered rapidly to all relevant business systems, eliminating departmental delays in acting upon the data or correspondence. This is key when dealing with time-sensitive data. A true end-to-end digital mailroom solution should be able to seamlessly integrate with all of your business applications using special connectors that map the systems via an enterprise gateway.

So, what benefits do you get when we employ digital mailroom automation? Firstly, we can reduce functional costs both in the mailroom and across the organization, as employees receive only those relevant documents that they require. In Addition to that, a digital mailroom solution eliminates costly internal physical delivery and storage costs. It also delivers mail in a fraction of the time required by an actual manual mailroom. A digital mailroom solution also provides consistent information handling. In other words, information is streamlined regardless of its original format and standard business rules are applied to all types of information regardless of its origin.  Additionally, a digital mailroom solution provides all employees, whether on-site or remote, with instant access to all incoming data.

According to a survey conducted by AIIM in 2009, centralized in-house scanning and mailroom scanning is set for considerable growth in take-up compared to outsourced scanning and capture.