Common HP Printer Problems and Solutions

Posted by Linda Jones on July 5th, 2019

Printers are essential gadgets at home or office. Some problems in printers are common and anticipated to occur someday. Being a user, one can try to know the basic ways to eliminate some common issues in printer. You might not even need to contact HP customer support in many conditions, on the contrary you would be able to diagnose most of them on your own. Most recorded issues in HP printers are below along with easy troubleshooting steps:

Cannot Detect Wireless Printer on Laptop- Surprisingly possible to happen when your printer is successfully configured with the wireless network and your laptop cannot find it. When you cannot find your HP wireless printer on a laptop computer, just find out what is your printer’s IP address to manually configure it on laptop PC.

(When your printer has a screen)

• On the printer, press the Menu or Setup button
• Navigate to Network Settings
• Find out Wireless Network and print Wireless network configuration report
• The report will contain an IP address for your printer

After obtaining printer IP address, proceed:

• Press Windows + R on PC keyboard, then type Control Printers and press OK
• Prompted screen will bring up all connected devices
• Navigate to Add A New Device in the left top section
• Now choose to manually configure your printer using IP address
• Now type your HP printer IP address and continue

Wireless HP Printer Stopped Working- How terrifying could it be when your printer stopped working suddenly in between the work. Usually these types of issues occur in wireless printers, therefore, make sure that your Internet is working fine before initiating any diagnosis.

• Unplug the power cord from printer and power outlet
• Leave it Off for 20-30 seconds
• Now reboot your PC
• Also, turn your network router Off and turn it back ON after 20 seconds
• Now wait until the router comes back and fully restores the connectivity
• You can browse some website on your PC to testify the connectivity of Internet
• Furthermore, you need to plug in the power cord and turn the printer back ON
• Also, wait until the blue light of Wi-Fi on printer turns solid
• Next you can try to print any document from PC

The following method will simply help you eliminate any software or driver confliction and restate the connection between both devices. Moreover, there could be exceptions when your device might not connect despite performing above actions, you could reach HP Customer Complain Department and let them know the actual status of your device.

Get HP Driver and Software Tools Online- Many companies have been charging customers in the name of driver and software tools while most HP drivers and software could be downloaded from the Internet at no cost. Also, some third-party websites cause virus infection in PCs after downloading an application. Therefore, it will be a smarter choice to visit only the official HP website to download any type of software or driver.

To download most HP driver and software tools from official website, visit- https://support.hp.com/us-en/drivers

Some PCs may not run driver disks as well, wherein you could download drivers directly from here and continue configurations.

There could be many other known and unknown errors that may occur on printers, which could be either resolved with the help of online instructions or by connecting with HP printer help department.