Power Up Your Business With Chatbot App Development

Posted by William Jack on July 22nd, 2019

Chatbot App Development

Chatbots or chatter robots are like a propeller for your business boat. Rotate and power up your business with Artificial Intelligence (AI) based smart bots. It comes true with the chatbot app development. These have become very popular in this AI arena because of the wide range of usage (like a speed of air) of these across all industries and business verticals. It helps in magnifying your business in a shorter time by economizing on manpower and time. It acts as a supplement for every business aspect that is, either the daily business interaction with clients or sending messages and notifications for your subscribers.  It effectively takes a load off from human resources by taking over repetitive and mundane tasks by communicating with users in natural language via text or auditory form as a human does.

Business growth is proportional to the number of loyal customers. Retaining customers calls for nourishing them with high-quality service and providing it for each, every time, is a tough job and needs a lot of time, 24*7 presence of manpower and energy. Develop a chatbot to ease this task and make it as your virtual assistant for retaining your customers and yielding high returns for your business. Use them to promote deals, products, and services to a targeted audience.

The present smart bots have been accessing through virtual assistants like Google Assistant and Amazon Alexa, through individual organizations' apps and websites or through messaging apps such as Facebook Messenger and WeChat.

The Benefits of Chatbot Application

• Bots act as a supplement for humans to perform their routine works and help them prioritize other important tasks.
• Cost-effective: Your spend on human resources will see a dip, resulting in better bottom lines. It reduces your expenses and increases your revenue.
• Humanistic nature: It wishes your customer either with their names or with warm salutations just as a human does.
• It acts as a problem solver for user queries and gives error-free solutions on routine requests
• It can be integrated with any platform
• Attracts millennials: People don’t spend much time on searching for a piece of information, instead they require instant answers and solutions for their queries because they think it is a time-consuming process to look through a lot of content spread in the websites.
• It acts as a feedback collector and help you at where to focus on your business and improves the strategy.
• It acts as a scheduler where you can manage and schedule appointments, meetings through bots.
• If you are in the e-commerce business, this intelligent agent can take stock of the stock details such as orders, out of stock and shipping details.
• Reduces calls

Chatbot Application Features:

The features of chatbot depend on your business requirements. Make a checklist where it is required. Here is the list of must-have features for all business operations.

1. Realistic smart conversation: It is the main feature of every conversational agent. It answers customer queries every time without ennui and the conversation will be more human-like.
   
   
2. Subscriptions and Notifications: It interacts with the subscribed clients every time and notifies about the new products launch and any updates through email or text message.
3. Interactive Integrations:
   
   
   1. NLP (Natural Language Processing) integration: It is used for bots in interacting with the customers in a natural way as a human does. No one can recognize that they are talking to the bots.
   2. Payment gateways: It allows customers to make easy and fast payments through bots.
   3. Social Network Platforms: The intelligent bot can communicate across all social media networks such as Facebook, Twitter, LinkedIn. It gives 24*7 assistance to all users.
4. 360-degree presence: The bot can make its presence with 24*7*365 assistance without any errors and tiresomeness.
5. Dual-chat bot: The application can be integrated with built-in functions which are used to answer some frequently asked questions and the intelligent bot is where it responds without pre-planned answers but with AI. You can use both of them in your business based on the requirement.
6. Analytic: The intelligent agents monitor all the database of clients by collecting all the data of them and take feedback from them by asking some simple questions. Thus, it has the caliber to give you all analytics about your business and suggests you with the metrics that are needed to be improved.
7. Unbreakable security: This smart bot app can have the feature of giving security to all the database and conversation with the customers. You can also check later all the conversations done by bots for more accuracy.

Chatbot App Development Pricing:

The time required to build a business chatbot app is about 40 to 60 hours and the cost to develop chatbot depends on the complexity in the business. The cost of a bot starts from 00 and it can stretch up to $ 50000 based on the structure, features, and application (where it is being used) of it.

Chatbots are basically built to automate each and every process related to the organization. They can handle many tasks simultaneously without any errors and flaws. Therefore they help in increasing the productivity of the organization.

Conclusion:

Artificial Intelligent technology has allowed a disruptive entry for chatbot app development. These bots have the potential to transform the whole spectrum of any business with the enhanced customer experience that leads to extraordinary growth and Return on Investment for your business. Also, Read this to know about Latest App Development Trends