Via Office 365 Support Use Microsoft Support and Recovery Assistant

Posted by kevinlove44 on August 1st, 2019

Microsoft Support and recovery assistant is introduced by Microsoft. It is an application that helps users to eliminate issues within Office 365 applications such as Outlook, Power BI, Word, Excel, PowerPoint etc. through a handful simple step. To know more about this in detail, you can also grab Office 365 Support team associate’s guidance. They have immense knowledge and expertise to provide proper information about Microsoft support and recovery assistant.

How Does Microsoft support and recovery assistant Work?

This tool uses a predefined repair and recovery algorithm to resolve issues in Office 365. MS Support and Recovery Assistant aids in reducing engineer tickets for Office 365. With this tool, several problems are automatically resolved, but when the assistant is not capable to find a solution, it lists a series of additional measures that you can take. Whenever any problem arises, this tool frequently updated with some new patches.

Method to Use Microsoft Support and Recovery Assistant within Office 365

Download the MS Support and Recovery Assistant

First, you need to download this tool from the official website and then you have to install it on the affected machine in order to appropriately diagnose and troubleshoot the issues that you are experiencing.

Launch the Assistant tool

Once this assistant tool is properly installed on your machine, then simply launch it.

Select the application which needs troubleshooting

From the list, you need to choose the application that you are having issues and then click next. For an example here we are taking outlook.

Click on the Problem you’re having

Now, you need to click on all the problem descriptions that match with the issue you are experiencing and then tap on next.

Work on your Affected PC

Choose “Yes” when asked if this is the affected PC and then click next to proceed.


Sign In to Your Office 365 Account

Now, you are prompted to sign in with your email and password on a login page for office 365. Simply click on next to begin the diagnosis.

Let the assistant eliminate the problem

Once Microsoft has finished checking all the possible solutions to your issue, it will display a diagnosis report and a list of actions the assistant tool has performed on your device.

If your problem was not fixed automatically after using Microsoft support and recovery assistant, then you can take Microsoft 365 Support to identify and fix the issue within your system. The experts available at this support will surely aid you in resolving your entire issues in an efficient manner.

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