How to Choose a Carpet Cleaning Service

Posted by Tareq Aziz on August 21st, 2019

Picking the right carpet company and hiring their carpet cleaning services isn’t as easy as calling the company up and asking them to come and clean your carpets. If you do go this route, you might end up sorely disappointed with the service you have just received. Therefore, it would be a smarter decision to take several things into consideration and then choose the right carpet cleaning service to hire for your home. So, how should you go about choosing a carpet cleaning service? Let’s find out.

Identifying your problems

One of the first steps towards hiring the right carpet cleaning service for your home is knowing how big of a mess they will have to clean and what type of mess you have on your hands. It is smart to draw up a list of issues that you are currently dealing with. For example, tough stains that you cannot get rid of by only using homemade carpet cleaning solutions. Or, in other cases, complete carpet refurbishing, shampooing and, if your carpet has seen better days, you might need to replace the carpet backing.

Gauging the number of rooms you want to be cleaned, and the extent to which the carpet cleaners will have to expend their efforts will help you make a rough estimate about the bill you are about to incurwith some research online, after which you can compare with the actual bill when negotiating with the cleaning service.

The types of questions you should be asking yourself

The main objective behind researching possible carpet cleaners is to help you choose and compare which service would serve you the best. There are several questions you should be asking yourself, all of which will help you decide which carpet cleaning service you should use.

If you have premium grade carpets you do not wish to clean through chemically intensive processes, you might want to opt for carpet cleaning services wherein you are guaranteed a chemical-free clean. However, for extremely tough stains, chemical cleaning solutions might be your only option. Although this is a question of preference, it is without a doubt an important one, after all, whether or not you want your carpets smelling of strong chemicals after the workers are done cleaning it is a choice you should be making on your own.

Another important questioninvolves whether or not your home needs other repair work. That is, whether or not you need carpets replaced, removed, cleaned or repaired. From there, you conduct research on how much it generally costs to get those jobs done and find the service you think is the best one.

Company reputation is a major decider

At the end of it all, you are the customer, and the services a company provides will be intent on maximizing their profits from catering to your needs. Although most carpet cleaning services are harmless, there are some you should be wary of and downright avoid when searching for the perfect carpet cleaning services.

First off, you must verify the reputation of a particular company. This is a great way to measure the performance of a business and the quality of their service. You can start off by asking friends whether or not they are familiar with a particular carpet cleaning company and the quality of their service. If the carpet cleaning service was unsatisfactory, then you will be quickly notified of potential damage to your carpets or an under-performing cleaning crew. Moreover, you can search for reviews online to check the experience of other people with that carpet cleaning service. In order to do this, you can try to check the company website as there will usually be reviews posted there or check from other online review sites that are dedicated to rating companies.

Employee expertise and equipment is crucial for high-quality service

Next, you should evaluate the expertise of the employees who will be working on your carpet. This is quite easy to verify, and good carpet cleaning services will readily advertise their expertise on carpet cleaning right on their website. Having experienced workers on your carpet is important as experienced personnel will quickly identify problems, and work on solutions. Moreover, they will be able to handle the usual order of business efficiently and quickly. Therefore, experience proves to be an important fact for consideration as it is a good way to gauge the quality of a company’s service and customer satisfaction.

Finally, you should query about the equipment the carpet cleaning service will have in their arsenal. Professional equipment needs a hefty investment, and the good carpet cleaning companies will have made these investments to make their cleaning services of high quality. Moreover, these premium grade equipment have numerous qualities, like how easy it is to remove debris and how quickly the system will eliminate moisture from the carpet. Therefore, having good equipment running through your carpets during the clean is a good way to ensure that all your stains are removed and your carpet remains undamaged.

When a company pairs professional equipment with experienced personnel, you will be more likely to be getting the service advertised as well as the service you expect to get. More often than not, this information can also be retrieved after a few searches about the company. Therefore, use that information to your advantage and hire the best carpet cleaning service for your home.

Try to choose a local business

When you are searching online for good services, try and choose a local company. Often, because they operate locally, these local businesses will be working extra hard to ensure that their customers are satisfied and keep coming back to them for services. Therefore, you might be striking a good deal when hiring one of these companies.

Avoid pitfalls

There are companies out there who will name a price during negotiations but charge a higher one once the bill comes in. Moreover, they will pair unsatisfactory service with the higher bill and end up trapping you in their scheme. Therefore, it is imperative that you use your research smartly to choose the right companies and hire their carpet cleaning services.