Boosts your Customer Experience with Click to Call

Posted by voxbay on September 24th, 2019

Click to call service is used to eliminate desperateness and Long call waiting faced by customers by enforcing a seamless communication channel. A business website is everything for a company to stay online. After going through the website, a customer really wishes to know more about the products and services by giving a call or by mail. So, it is essential for a business to have a business number which makes the communication session smooth for the customer. Click to call simplifies the entire process of communication in a single matter of a click.

What is Click to Call?

Click to call is mainly using in websites which helps businesses to convert their website visitors to a potential client base. For adding click to call technology to a website, you simply need to add a call back button on your website. A pop-up box will open when someone clicking on it. Probably, this pop-up box prompts the visitor to enter their contact details in order to request a call back from the team. When someone filled up the pop-up and submit, an automatic system generated call will be generated to the customer and afterward, a call is made to the representative also. After this, both the calls are answered as soon as possible and the client and agent will be connected on a single call.

How click to call Boost up your Business?

Calls have a vital role in sowing faith in customers during the purchase process. Surveys state that around 70% of mobile searches label call as an essential part of their buying process. By simply using a click to call button on our website, we can increase the trust factor by providing a convenient platform for communication with the company.

Let’s have a look at some other benefits of having a click to call button on our business website:

• Cut Downs the Call derelictions
• Reduces call waiting
• Boost Business efficiency with precise reports
• Increase employee productivity
• Attracts more potential leads
• Increase sales

Majority of customers are more likely to search for other brands when they are unable to connect a call to a specific business. Because of this, customer interaction before the business process is very crucial for all businesses. Click to call technology make this interaction more comfortable. Definitely, this service helps a business to be more productive. Voxbay Solutions  Provides the best click to call service for your business.