Want To Have A More Appealing Hosted Pbx Market? Read This!

Posted by sarahbennu on October 1st, 2019

Global hosted private branch exchange (PBX) market size will grow by almost USD 4.23 billion during 2019-2023, at a CAGR more than 14%. Artificial intelligence (AI) is extensively being incorporated at contact centers which are helping enterprises to improve customer experience. The integration of AI helps hosted PBX solutions to become more efficient and provides hosted PBX an intelligent agent facility. In addition, it can help enterprises in reducing costs and boosting efficiencies as enterprises would not have to operate contact centers 24/7 globally. Most importantly, AI will be able to automate operations and thus help to reduce the dependency on humans.

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The advances in network infrastructure

With the increasing number of business processes and a growing global network of organizations, the need for efficient communication systems is increasing within the organization. This is propelling the adoption of virtual network technologies which can help in improving the efficiency of the business and neutralize cyber threats. These updated technologies continuously require network efficiency checks. As a result, vendors in the Hosted PBX are introducing automation and flexible techniques in their offerings over the cloud network to improve the productivity of end-user industries. The introduction of next-generation network monitoring helps enterprises to passively collect data about the traffic on their network, and servers and then automatically discover all applications. Hence, hosted PBX has become a strategic priority for several industrial organizations.

“The penetration of Internet and wireless broadband is increasing significantly across verticals, resulting in the proliferation of social and mobility phenomenon across enterprises. The dissemination of wireless Internet is constantly rising across industries mainly due to the advanced infrastructure and technologies, such as 4G and 5G, and wireless broadband becoming cheaper by the day. The popularity of wireless PBX system has increased significantly over the years and they have amplified cloud network consumerization across verticals. Such a digital ecosystem that is engulfing enterprise and consumer technologies demands the incorporation of hosted PBX capabilities for the better operation of the entire system,” says an analyst at Technavio.

This hosted PBX industry research report provides an in-depth analysis of the major drivers, upcoming trends, and challenges that will impact market growth over the forecast period. The report analyzes the competitive landscape and offers details on several hosted PBX manufacturers including –

  •          Avaya Inc.
  •          CenturyLink
  •          Cisco Systems, Inc.
  •          NEC Corporation
  •          Siemens

Some of the key topics covered in the report include:

Market Landscape

  •          Market ecosystem
  •          Market characteristics
  •          Market segmentation analysis

Market Sizing

  •          Market definition
  •          Market size and forecast

Five Forces Analysis

Market Segmentation

Geographical Segmentation

  •          Regional comparison
  •          Key leading countries

Market Drivers

Market Challenges

Market Trends

Vendor Landscape

  •          Vendors covered
  •          Vendor classification
  •          Market positioning of vendors
  •          Competitive scenario

Browse Full Report - http://bit.ly/2oVFmYd

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