Why Are Companies Opting for a Direct Store Delivery Application?

Posted by Patricia John on October 2nd, 2019

Starting an e-commerce brand can be one of the best ways to reduce your warehousing costs and also improve the overall sales of your products. However, this can also get extremely challenging especially if the volume of orders increases drastically. In such a situation, a lot of companies install software applications to keep track of their deliveries.

A very common one is the Direct Store Distribution software (DSD) where the companies can easily keep a check on all their orders. Here are a few benefits of hiring a direct store distribution application and channel installed for your online delivery process –

Easier to track your deliveries
It is way easier to track your deliveries from direct store delivery companies when you have a DSD application for your business. All the packages being delivered right from a simple envelope to heavy-duty packages like furniture and décor pieces can easily be tracked through the day.

A lot of these software programs also have a feature where the delivery needs to be confirmed by the person receiving the order. This can be done by capturing a photo of the customer or by taking a signature to confirm the delivery.

All delivery person information on hand
Applications like DSD retail from Infotech Partner allow you to keep all the employee information on hand. Right from the name of the employee and delivery persons to their personal information like phone number, address, emergency contact, etc. is available on the application.

This way, you won’t have to keep a separate directory of all your delivery persons’ information! This is an excellent way to have all the employee information handy for your business use.

Easy to install on the smartphone
These kinds of DSD route sales application software programs are easy to install on all smartphones right from iOS to Android. This way, the delivery persons don’t necessarily have to worry about the application installation and application crashing too.

With a very basic internet or GPS connection, the app will run smoothly on their phones. A lot of companies also offer a simple and basic smartphone to their employees for this software to run smoothly on it.

Emergency deployment of delivery persons
In case of an emergency such as bad weather, accident, or even roadblocks due to any incident, the delivery persons can be deployed easily through this software. This makes it easier for the teams to work together especially if they have a lot of pending orders too. All of this can be done easily from the app itself.

This is applicable even for a returns process where the delivery person can be changed last minute for picking up the order for return or exchange. This makes the overall delivery process a whole lot smoother and efficient too.