Running a business is one of your major responsibilities. However, you can easily lose focus when you need to oversee other critical aspects in your daily operations, such as your servers and networks. Instead of doing it all by yourself or hiring additional in-house staff for the job, consider outsourcing the task to a server monitoring service in Houston. That way, server and network monitoring will be more efficient and cost-effective for your company. You just need to make sure that you are choosing the right service provider. Refer to this guide to make an informed decision:
Look for a credible service provider – Choose a reputable server monitoring service in Houston, preferably a company with a proven track record in providing dependable remote monitoring and management solutions to organizations in Houston. Choose a service that is easy to contact, in case you encounter issues.
Know how they work – The remote server monitoring and management service must provide a proactive resolution that is backed by knowledgeable and dependable NOC engineers and technicians who will resolve every business server issue or alert round-the-clock. A team of experts will be keeping an eye on your systems, even after office hours, holidays, and weekends to ensure a high-performing IT environment.
Learn about their monitoring platform – A good remote server and network management and monitoring platform can oversee an array of systems, including Linux servers, Windows, and Mac desktops. Mobile devices running on iOS and Android must be covered, as well as ICMP and SNMP devices, such as firewalls and printers. Leading service providers in Houston are able to monitor Hyper-V servers and VMware hosts.
Get to know the features of the service – The round-the-clock server and network monitoring service in Houston must be able to log events while in progress. It should notify engineers in the event of a critical issue on the network or system. Performance monitoring is a must to determine issues, like high CPU utilization, low disk space, and other performance issues. Likewise, it should monitor tape and data backup logs.
Make sure it protects your system, too – Reputable server monitoring services application monitoring to find potential issues. They provide malware and antivirus protection, as well as software updates (i.e. Microsoft patches and critical updates), internal audit reports, off-hours maintenance, and antivirus software management.
About the author
IS&T Consulting Group, LLC is a Houston based Managed IT Services company specializing in supporting small/medium businesses. Services include Website design, e-Commerce, Custom CMS, Mobile Apps (Android/iOS), Outsourced IT, Helpdesk, Network Support, Server monitoring, Desktop maintenance / management, Virtual Servers (Windows/Linux), O365 Email, Azure. We work with you directly to create a custom solution catered to meet your unique business needs.