How to switch to a new account – Current Account Switch Service (CASS)

Posted by Scott Markula on November 28th, 2019

The Post Office has over 11,500 branches across the UK, 97% of these are run with retail partners on an agency or franchise basis. 99.7% of the population live within 3 miles of a Post Office and 93% live within 1 mile. Along with a significant online business, we are the biggest retail network in the UK, with more branches than all the banks and building societies combined.

Role and reach

Publicly owned following our separation from Royal Mail in 2012, we have modernised 7,500 branches, with over 200,000 extra opening hours and thousands of Post Offices now open early in the morning until late in the evening with many branches open seven days a week. The Post Office continues to evolve and adapt to meet the ever-changing demands of customers. In the last few years, as part of an exciting modernisation and investment programme, over 200 communities now have a brand new Post Office branch.

New account – Current Account Switch Service

To switch to a new account, you will need to open one with another bank or building society or nominate an existing one already open in your name.

Then you need to let your new bank or building society know that you wish to switch your Post Office Money Current Account across.

The new bank or building society will take care of everything by:

  • Agreeing the date you want to make the switch.
  • Moving your money to your new account
  • Transferring your existing incoming and outgoing payment arrangements
  • Asking us to close your old Post Office Money Current Account

The Current Account Switch Service makes switching from one bank or building society to another simple and stress-free. Over 99% of UK current accounts are covered by the Current Account Switch Service guarantee. In the unlikely event that something goes wrong with your switch, your new provider will refund any interest (paid or lost) or charges incurred on your old or new account as a result. The whole process will be handled by the bank or building society you are switching to. If you have any questions or concerns, just ask your new provider. For more information go visit www.currentaccountswitch.co.uk

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Scott Markula

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Scott Markula
Joined: November 9th, 2019
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