Technological trendsPosted by Mahmood Poonja on December 11th, 2019 Technological trends The artificial intelligence and machine learning are two of the technologies that will generate greater benefits for tourists, as more personalized travel recommendations to the tastes and expectations of the customer. And all with a new interface: the voice, with virtual assistants facilitating a more natural interaction between humans and technology. Ease of use as a differentiating element Tourists are very interested in disruptive technologies, such as virtual reality or artificial intelligence, but the innovations that will be most successful among consumers will be those that offer good user experiences in practical tools, which provide solutions to the needs of tourists . Tourists are especially interested in:
Data vs. personal contact The obsession to measure everything in the universe of algorithms in which we live and in which customers are transformed into a simple number. Technology cannot dehumanize the deal with customers. If not, we will end up losing them. Bookings with cryptocurrencies In the future, transactions in Bitcoins will be seen, which will allow safer global transactions without financial costs. There are already around 450,000 hotels in the world that accept payments with some kind of virtual currency. Smart city growth Technological advances such as 5G, the Internet of Things, Big Data and Artificial Intelligence will allow the development of smart cities. Cities that will be more integrated, managing the huge amount of data they generate, to offer their citizens more services that improve their quality of life. Airports introduce biometric controls Biometric controls will soon be normal at many airports and will allow speeding up check in and security control. Accommodation Trends Decoration companies that enter the hotel sector: There are several companies selling decoration products that have entered the tourist accommodation market. Group trips to luxury vacation homes A trend is family trips to luxury tourist homes, looking for a more intimate environment, that best suits your needs. Some operators that work in this segment are: Stay one degree -, MarriotT tribute Portfolio or Oetker Collection –Masterpieces state Like it? Share it!More by this author |