Choosing Dynamics 365 over Other Business Software

Posted by Shahzad Ali on January 27th, 2020

Dynamics 365, as the name suggests is indeed dynamic software that combines powerful servicing, sales and marketing tools besides offering a distinct and unambiguous contact details right from the initial contact to post-sale support, E-mail account etc.

Supported by tools to enhance any business process, intuitive real-time reporting and seamless Outlook integration, organizations of all sizes transform productivity with the help of Microsoft Dynamics 365. Dynamics 365 fits and adapts as per change in the priorities of each unique customer engagement requirement since it can be made available as a cloud service or deployed on-premise.

In order to enhance productivity and drive digital transformation, Forte Business Solutions, a Microsoft Gold Partner sharply focuses on Dynamics 365 and Business Applications by providing clear insight with the desired expertise for building a strong support solution.

You are familiar with the advantages, benefits and key features of Dynamics 365 which are not restricted only to the platform as integration with the applications process are done seamlessly and precisely followed.

We provide you some 10 reasons why Microsoft Dynamics 365 is the CRM system of universal choice for SMBs:

1. Earn Gratified Customers Forever

Generally, sales, marketing and customer service apps connect everyone to a single source of customer information with consistency.  Moreover, it unifies how clients experience your business across all channels as well as integrated web chat and self-service portals.

2. Develop Smart Processes

With the help of connected processes, do away with time-consuming, mundane repetitive manual tasks. By default, configure prompts for approval requests and notifications. Follow guided processes to handle lead qualification, service issues and other unchanging routine processes that apply your rules to reach successful outcomes consistently.

3. Office 365 Integration

With a unified Power Platform, Dynamics connects business processes and Office 365 personal productivity. Work out to your advantage, Outlook, Excel, Teams and other popular tools for a supremely matchless connected experience that enhances your style of working.

4. Develop Actionable Insights

Apply and focus on the data that signifies with real-time reporting across key performance indicators, embedded AI capabilities, Power BI visualizations etc. Explore new insights for informed, data-driven decision-making and adapt a data driven culture for great results.

5. Conduct Business from Anywhere on Earth

Use Dynamics 365 apps and arrange mobile PowerApps for conducting specific business processes in order to enable everyone to increase productivity wherever they work from with a dependable user experience.

6. Conduct Any Process

Easily manage all your relationships and processes through connected applications.  The data stored in a common data platform allows scalability to boost your growth to a different level altogether.

7. Flexi Pricing

Dynamics 365 offers simple, transparent cloud licensing to enable you to pay only for what each user needs with predictable monthly subscription besides the provision of mix and match flexibility.

8. Safeguarding your Data

Your data is safe and secured covered under EU privacy criteria including GDPR. Irrespective where you conduct your business, your customer data is safe in the Microsoft Cloud with UK data-centers.

9. Merge Your Data

By integrating Dynamics 365 with other applications, cloud services and external data sources, centralize your data.   This process also includes accounting databases, E-mail marketing, websites, surveys, promotions and campaign etc.

10. Regular Updates

Substantial resources are invested regularly by Microsoft in Research and Development work. The result is two major Dynamics 365 releases each year and weekly innovative updates regularly which extends the product's competencies.

Putting together these 10 reasons to choose Dynamics 365 over other solutions would result in increased productivity and transformation of working environment. Go ahead see for yourself what can be achieved through connected data and insights; efficient processes, strengthened sales and marketing messages besides growing loyal customers.