Importance of Custom VoIP Development in the Modern Era

Posted by Nelson Gibs on February 3rd, 2020

VoIP solutions have been in the industry for many years. There are many companies all across the world that use this solution and continuously invest in enhancing the VoIP solution and related infrastructure. This behaviour of business owners such as ITSPs, VoIP telephony service providers, etc. and multiple benefits of VoIP based telephony solutions have increased the popularity of VoIP solutions. This is the reason there are many VoIP companies which offer ready to use VoIP products. As VoIP products are available within no time and with almost all functionalities, people tend to choose them. Furthermore, the cost of VoIP solutions, which is available as off-the-shelve products is cheaper compared to the one that needs to be developed from scratch. This is another reason people tend to buy a product. However, there are many reasons to invest in custom VoIP development to get the required solution.

Let me explain why it is important to invest in custom VoIP development instead of buying an off the shelve product.

1. You can get a tailormade solution

Yes, that’s true. You get a tailored solution when you invest in VoIP development services. When you buy an off the shelve product, there will be a ready solution and you need to use the same. The layout and look and feel will be fixed. If you want to make certain changes in that, you will need to pay an additional cost for the same. On the other hand, you can get a highly customized VoIP solution in the predefined cost.

2. There will be no vendor dependency

If you buy a ready to use solution, you will be using whatever is given to you and you will be using whatever will be provided to you. It means you cannot expect the enhancement of the system the way you want to match the swiftness with your business. You will be completely dependent on the vendor who provides you the solution. On the other hand, when you invest in custom VoIP development, you will be in-charge. You can decide which features you would like to have in the solution and how it evolves later. Also, you will not have any other kind of vendor dependencies. For example, if you have bought an off the shelve class 4 softswitch and if your vendor runs out of the business, you will be left midway and you need to go through the process of finding another class 4 switch and migrate to the new wholesale switch. On the other hand, when you have invested in class 4 softswitch development, you will not need to worry about the existence of your VoIP development company. Even if they run out of business, you can choose another company for further development and enhancement jobs.

3. You will have complete ownership

As mentioned earlier, even if you pay the whole fee for the VoIP product, you never own it completely. It will be controlled by your vendor only. On the other hand, when you invest in ready to use VoIP development services, you can gain benefits of the complete ownership. The solution will be 100% white label, plus, you will receive the code of the solution. Thus, you can get benefited from all advantages of ownership.

Conclusion

There are many business benefits one can leverage by using VoIP development services instead of buying an off the shelve products. To make a business stable and in an overpowering position, it is necessary to own the solution completely and that is possible with a VoIP development based solution.

Author Bio

Author writes about programming in internet telephony such as VoIP development services, Asterisk programming, FreeSWITCH development, OpenSIPs programming, and more.