Upgrading to Microsoft Dynamics 365 The Need to Upgrade

Posted by Xcel-Digital on February 11th, 2020

This article and its subsequent series provide everything you need to know to upgrade to Microsoft Dynamics 365 Finance & Operations ERP - Cloud (or) On-premise. This includes how to plan, prerequisites, features, tangible benefits, challenges, costs involved and more. Incentives offered by Microsoft make it a compelling reason on why planning your budget for an upgrade should be the top priority as you get closer to the fiscal end.
The table below provides the detail on topics that will be covered in each of the series.

Your Comfort Zone - The Imperative for Change

Change is the only constant. We define it in our daily lives as “the process of undergoing a transformation or transition”. We see this transformation every day with every new regulation, every new discovery, & every new trend. These ever changing trends are driving all industries – Chemical, Pharmaceutical, Biotechnology, Manufacturing, Distribution, you name it. Keeping up with these market trends and more importantly staying ahead is the key to being a successful company.
Your organization has needed an ERP upgrade for quite a few years now, and you know it. You’ve been pushing this off year-after-year running a legacy system in maintenance mode, fearful of any risk and disruption an upgrade may cause to business operations. Lack of a proper budget or resources has been your prime consideration as well as lack of information and proper guidance.
You’re not alone - one of our customers is currently in this very same situation.
They are a high-performance, mid-size pharma manufacturing company. They have been running an older ERP system for over 20 years now. A few weeks ago, their current legacy application failed to recover after a regular maintenance operation. The company’s operations came grinding to a halt forcing them into manual processes across the enterprise, including manual sales orders, confirmations, purchase orders, invoices, BOLs - you name it.
Lucky for them, we are just a few weeks away from a planned go-live - the light at the end of the tunnel!
“Continuing to use systems that do not provide the stability to business operations and support your growth is an unnecessary risk to the organization.”
Isn't a stable state what you expect from your ERP system?Most of us in Information Technology (IT) have experienced unstable systems at one time or another and know that these systems are not a simple rip and replace, but require extreme caution and planning as they are expensive to maintain and critical to the operations of the enterprise.
The truth is, after years of working in a legacy system, it’s easy for you to end up in a comfort zone - overlooking extremely inefficient systems and processes. You have spent months and years building those complex customizations that are now needing constant updates to keep up with business needs. In some cases, your system does not allow you to stay compliant resulting in unwanted audits, fines and penalties. Despite your effort, your system seems to be always ‘in repair’. The upkeep of these old systems and antiquated processes is draining your IT resources and budget year after year.

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Joined: January 9th, 2020
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