Push To Talk Technology Coming Up In the Digital Era

Posted by KBV Research on February 27th, 2020

The push to talk technology has proven to be an efficient one in providing instant access to the digital network that's currently being worked on. If a business or institution uses a network-enabled for dispatch, any device that has access to it through push-to-speak will be able to communicate through it. This means that bidirectional radios, cell phones, and even computers can access the network by pressing a button.

Previously, in fields such as public safety, defense, construction, transportation, and manufacturing, push to talk has always been the standard. It is a common technology because it is easy to enable and allows the operator to focus on the job at hand. Therefore, it facilitates quick and efficient communication confined to a predetermined group of people who need to hear the entire conversation. Immediate access to communicate to the network is the primary reason why PTT-enabled devices have been a pillar in environments where time-critical coordination of teams is crucial.

What is the push to talk technology?

Push-to-talk (PTT), also known as press-to-transmit, is a technology of having conversations or communicating on half-duplex communication lines like a two-way radio, by using a momentary button to switch from voice reception mode to transmit mode. The term has its history dated back to the initial phase of two-way radio communication, where the PTT button physically involved the operating mechanism of the handheld two-way radio transmitter.

PTT capabilities have been extended to several digital devices including cellular phones. As mobile carriers on the devices they support offer push-to-talk services, PTT functionality is accessible on smartphones and specialized mobile handsets. Some services also work on laptops, desktops, or tablets. Where these devices are suitable and convenient, push-to-talk can provide PTT's operational advantages whilst also incorporating the benefits of several mobile devices. Most companies are currently facing the need for their team management systems to be digitized. Shifting from push-to-talk radios to future-proof smart devices takes much preparation to succeed.

Why adopt the push to talk technology?

  • Durability and Reliability

Push to talk radio systems work in places that are beyond the range of cellular devices. This helps the companies remain connected with workers who are near or within remote areas. In terms of resilience, Push to talk radio systems can endure a plethora of environmental conditions where it is not feasible or ineffective to use cellphones. Moreover, the Push to Talk radios serves as a reliable medium that can be used for emergency services and allow the authorities concerned to remain in contact with the appropriate individuals.

  • Clarity

A key aspect of workforce management arises from the need for effective communication that involves the transmission of information and the relaying of responses for the same. Due to ambiguous communication, time-sensitive activities may potentially be expected to lose revenue. There is, therefore, a need for efficient communication, in which both parties may produce a clear message. Push-to-talk protocol follows this through its systems and radio promoting transmission clarity along with fewer misinterpretations regarding the same.

  • Industrial Usage

Industries that involve and participate in deploying field employees may greatly benefit from Push to talk devices; in fact, one point to note is that some industries can need Push to talk devices for efficient operation. Push to Talk technologies are those that can support a multitude of industries, with their use extending to a variety of requirements; distance constraints no longer pose a problem, mainly because of devices such as the Peak Push To Talk system that works anywhere cellular coverage is possible. For this reason, industries such as the construction industry, the event management industry, the energy industry and so on can readily deploy their workers who would be equipped with the necessary device to stay connected.

Push to talk technology for various industries:

  1. Manufacturing

Radio communication is a crucial base for manufacturing communications. Technology has improved the way the workforce in this industry communicates. However, instead of replacing radio, these advancements have made it even more essential as a reliable, robust, and direct connection.

Over the past few years, the number of manufacturing firms has almost doubled to digital two-way radios that can incorporate intelligence-driven applications. Virtually everyone, from the smallest workshop to the largest production plant–can take advantage of the Push-To-Talk (PTT) technology throughout their entire operation. The experience with two-way PTT radio provides instant contact to communicate and empower the workforce.

  1. Transportation & Logistics

Technology is changing the way transportation businesses interact. This is largely due to over-cellular push-to-talk technology that allows transportation companies to connect with their people on the ground, in their air, and on the water wherever they may be.

PTT technology enables the companies to communicate in real-time with a massive group of professionals with one message to all or one person, sending and receiving private messages from that person. Since Peak PTT provides real-time GPS location and tracking, wherever there is a 4G LTE network, they can use push-to-talk technology to track drivers and pilots to ensure that they keep to their prescribed routes and make satisfactory progress towards their destinations.

  1. Travel & Hospitality

The turnaround time for guest requests is usually very small for the workers in the hospitality industry. To maintain customer satisfaction is crucial to being able to communicate guest expectations and resolution status immediately to one or more departments. The ability to send requests easily through real-time voice or messaging — using just one device — saves time and money, and it is just one of the advantages of the push to talk technology.

Several hotel executives and managers hold a cellular calling device and use mobile business software. Communicating with workers using two-way LMR radios requires a separate PTT-enabled device that lacks flexibility and adds additional communications costs. Users can hold only one computer with PTT, a PTT-enabled smartphone for quick voice communications, text messaging and access to core business applications— making it easy to stay in touch.

To conclude

The push to talk market has evolved at a constant pace to provide flexible capabilities to its widespread user base. Nevertheless, its basic purpose remains the same, which is for a person to vocally communicate with another person and/or group.

Push to Talk systems use 4G devices called "Long Term Evolution Network radios," so while cell networks may turn down their 3G bands, users of push-to-talk devices will be contained in the coming years. Needless to say, this advancement is just one of the advantages of using Push to Talk technology, which also offers a range of advantages in different areas.

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KBV Research
Joined: January 15th, 2019
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