HOW TO BUY APP STORE REVIEWS ?

Posted by madhudua on February 28th, 2020

Ratings and reviews influence how your app ranks in search results, and can affect whether someone downloads your app. Users can rate your app on a scale of 1 to 5 stars. They can also add a written review for iOS and macOS apps.

Asking for Ratings and Reviews :

You can ask users to rate and review your app at appropriate times throughout the user experience. Make the request when users are most likely to feel satisfaction with your app, such as when they’ve completed an action, level, or task. Make sure not to interrupt their activity.

Ensure that your support contact information is easy to find in your app and on your Buy App Store Reviews product page. This gives users a direct way to reach you if they encounter difficulties, and gives you an opportunity to resolve negative experiences that may otherwise lead to poor reviews.

Responding to Reviews on the App Store :

When you release an app update that fixes issues mentioned in older reviews, include this information in your release notes and consider replying to relevant reviews to tell these users about the fix. This can be an effective method for reengaging previously dissatisfied users.

If you can’t respond to every review, consider prioritizing reviews with the lowest star ratings or those mentioning technical issues with the current version of your app. Clearly acknowledge the reviewer’s feedback, and let them know you’re working on addressing the issue.

Reporting Concerns

If you see a review that contains offensive material, spam, or other content that violates Apple’s Terms and Conditions, use the Report a Concern option under the review in  Buy App Store Reviews Connect instead of replying to the review. The user who wrote the review will not be notified that you reported a concern.