AI in Recruitment – Benefits and Challenges

Posted by Kelly Leon on March 2nd, 2020

AI brings immense possibilities to the table. And Recruiting industry hasn’t been able to keep itself distant from AI. Recruiters are making use of AI-powered tools to boost their recruiting endeavors. AI for recruitment is an emerging category within HR Tech and has already made a mark for itself in the industry.

Steps in Recruiting Where AI Is Applied

AI has the potential to positively impact a number of recruiting tasks. It can automate candidate sourcing and discovery, help with candidate matching and even with hiring remote workers efficiently. One of the crucial areas where AI helps recruiters is diversity hiring. In addition, AI is enabling recruiters to provide a better candidate experience.

Benefits of Artificial Intelligence in Recruitment

1. Automating High-Volume Tasks

So now, identifying candidates with relevant skills, shortlisting those with the required amount of experience, or running background tasks will all be automated. Thanks to Search Intelligence, sourcing, screening, and interviewing candidates cease to be time-consuming tasks. An AI-powered recruiting software can send out a job post to thousands of job-seekers/potential candidates. It can post a job advertisement on multiple job boards and social media sites at once. It can sift through hundreds and thousands of resumes in a matter of minutes and come up with the best-fit candidates for the role. This will save several productive hours for the recruiters and make the recruitment process more effective.

2. Chatbots for Communication

In addition to helping the HR teams with a variety of administrative tasks such as collecting employee data and conducting the initial screening, chatbots are great tools for candidate engagement.

Recruiters can employ chatbots to respond to the queries of candidates and to schedule interviews with the shortlisted prospects. This reduces the potential waiting time candidates would have otherwise experienced if a human was responsible for the communication. Advanced, intelligent chatbots nowadays go beyond the traditional chat feature and use Natural Language Processing (NLP) to communicate with and analyze the candidates better. Chatbots help provides better candidate experience and even enhance the employee experience at later stages.

3. Improved Quality of Hire

Only 36% of HR functions have started to introduce AI and just 14% have invested in AI over the past 2 years. Employee retention, management abilities, cultural fit, productivity are some of the many pointers recruiters have in mind while looking out for candidates.

Early adopters of AI-powered recruiting software reported that their cost per screen decreased by 75% and turnover reduced by 35%. These were good signs that indicated the positive effects of implementing AI in the recruitment process way back in 2017.

AI has the potential to process large volumes of data effectively and come at insights that help make intelligent hiring decisions. New-age recruiters use Artificial Intelligence to evaluate the word choices, speech patterns, and facial expressions of candidates to assess their fit for the role. Experts across the globe are also trying to make the recruitment process free from any kind of bias by using AI algorithms.

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