Necessity of ISO 20000:2018 Training for Auditors

Posted by John Mills on March 6th, 2020

The first international standard for IT service management ISO/IEC 20000 was developed in 2005 and revision has been released in July 2018. The standards for ISO/IEC 20000-1:2018 specifies requirements for "establishing, implementing, maintaining and continually improving a service management system (SMS).  A service management system supports the management of the service lifecycle, including the planning, design, transition, delivery and improvement of services, which meet agreed requirements and deliver value for customers, users and the organization.

In any kind of business either it is small or big is in a position to participate within the ISO/IEC 20000 certification processes. The ISO 20000:2018 training is a significant part of getting and maintaining ISO certification for ISO 20000:2018 standard. For business it is very important to conduct quality ISO 20000 audit so that they can operate freely in market with this latest ISO 20000:2018 standard they have obtained. The ISO 20000:2018 training allows the auditors to locate peculiarity that may exist in the company and advise their employees about curative measures to rectify it’s IT services.

When the eccentricity has been rectified, then it is for sure that any organization is sticking very firmly with quality standards that are set by the ISO. Therefore Global Manager Group is taking initiative in giving best ISO training presentation visually and details to individuals on large scale through online portal. Now companies can avail services of ISO 20000 auditor training ppt by choosing the services of Global Manager Group. Here Global Manager Group is providing latest presentations and details that are necessary and used as guidelines during the training and it is cost effective and prevent wastage of time.

For any business in the world, Global Manager Group takes pride in offering its expert training for ISO auditors to help you keep up the current trends and alterations in the ISO standards. Here provides ISO 20000 training kit which is available online that provides candidates with an understanding of the ISO 20000 requirements also as processes like service level management.

Following are Essential Skills/learning in the GMG’s IT SMS – ISO 20000 training:

  • Overview of ISO 20000-1:2011 System
  • ISO 20000-1 requirements
  • Terms and Definitions
  • ISO 20000-1 Documentation
  • ISO 20000-1 ITSMS Internal Audit
  • Steps for ISO 20000-1 installation
  • Risk management
  • Steps for ISO 20000-1 internal audit
  • Work-shops and Case studies

Find out more about ISO 20000-1:2018 Certification and its requirementsClick here


Like it? Share it!

John Mills

About the Author

John Mills
Joined: November 15th, 2019
Articles Posted: 14

More by this author