How to Block Email on AOL & Fix AOL Stopped Working

Posted by ashly wilson on March 19th, 2020

If you are getting too much spam mails, it is wise to block the sender’s address and report the address to the concerned authorities. If you are using AOL mail, then you can prevent the malicious mail in a few clicks. In this article, we will explain how to block emails on AOL.

You can block emails from a specific address in a few clicks. To block emails on AOL, follow the instructions given below. But before that, make sure that you sign in on AOL first.

Step 1: Click on the mail icon at the top right or click on the Mail option on the left sidebar.

Step 2: Now, click on Options at the top right, below your account name.

Step 3: From the drop-down menu, select the Mail Settings option.

Step 4: After that, select the Spam Settings from the left sidebar. Here, enter the address of the sender that you want to block and then click on the Plus button to add the address to the block list. When you are done, click on Save Settings.

Now, you can relax, as all the messages from the sender will go to your Spam box. For more security, Go to General tab on the left sidebar and then click to turn on the following options:

  • Hide images in the mail from unknown senders.
  • Disable links in mail from unknown senders.

If you want to send a particular email to the spam box, tick mark on the box at the left side of the email and then click on the Mark as Spam option at the top.

If, on the other hand, you want to unmark the email as spam, go to the Spam folder form the left sidebar, tickmark the email and then click on the Not spam option which looks like the OK button.

Problem With AOL Stopped Working & Its Solutions 

I will be talking about the following issues and how you can resolve them. The list below you can resolve your AOL mail not Working problems.

Problems of Receiving Mail

Facing problems when it comes to receiving emails on your account is among the reason why your AOL mail will stop working most times. To resolve this issue, you need to check your filters. Most times the filters can also cause your emails to bypass your inbox and to show if your emails are sent either to the trash folder or a different folder. You need to check the filters that you have created to see if the messages are organized correctly.

Problems Viewing Images

If you are having issues viewing images on your account, and when you tried again is still showing the same thing. What you need to do is to ask the person who sent you the image that you are trying to view to resend the image using JPG or GIF file format. Because the problem why you can’t view images most things is because the image was sent to you with another format like the TIFF format, whenever you receive an image in this format you cannot view it.

Missing Email Issues

This is another problem also. As a user who is also experiencing this kind of problem to resolve it, here is what you have to do. You have to go ahead by checking other folders in your AOL mail account. In the very first place, you need to check to see if you are missing any email. Is to check your other folders, if there be any missing email on any folder you checked is likely they were mistakenly marked as spam or filtered mails. The very thing to do is to check your filters and spam settings to be sure that they are where you expected them to be.

Issues of Reading and Retrieving Mail

This is the very last problem if you have this problem here is what you should do. The steps that come on from now will direct you on how to solve this issue. You can use the AOL Basic Mail; this gives you a way you can see your emails in a simpler layout. You need these steps, one access the AOL Basic Mail. Secondly, reset your web settings. Thirdly, disable pop-up blocking and then clear your browser’s cache. Fourthly, temporarily disable your firewall and lastly, disable protected mode in internet explorer by following these steps here. Click Tools, enter internet options, then security tab and then deselect “Enable Protected Mode” and lastly, restart the internet explorer and sign in to your AOL mail account again. Doing these, you can resolve all the issues you have been having with your account.

Like it? Share it!


ashly wilson

About the Author

ashly wilson
Joined: January 14th, 2020
Articles Posted: 2

More by this author