The role of effective communication skills in your professional life
Posted by Mords1944 on April 29th, 2020
Think of "Communication Skills" and all of our thoughts are focused on speaking and language skills, academically related and used primarily in our personal lives. More than often, we ignore its value and importance in our profession and in our workplace. We all have to communicate with our colleagues, subordinates, older people, internal and external clients, which makes effective communication skills essential.
The following are the most essential skills one must master to become an expert communicator and use it to climb the ladder of personal and professional success:
Listening skills: This skill comes first on the list as the ability to listen, understand and correspond to the views of others, considered to be very essential in the corporate world. Listening shows that the other person's opinion is important and that you are willing to consider it, while being open to new concepts and ideas. While speaking, an active listener will always pause the audience response, repeat it, and also ask questions that confirm their participation in the ongoing conversation.
Verbal Skills: This is a skill that helps us navigate through daily meetings, individual discussions, and brainstorming sessions. Clear and articulate speakers are usually the most effective, as they reflect their clear thoughts and leave no ambiguity in the listeners' minds. As attention spans are getting shorter and shorter, it's always a good idea to express thoughts clearly and concisely, focusing on the most vital segments of the conversation. While training in professional development communication skills, much emphasis is placed on developing verbal skills that engage others and help reach mutual consensus.
Written Skills: Modern businesses rely heavily on email communication, presentations, and social media. Writing clear and accurate emails is surely a great skill that all employees should possess, regardless of the business role with which they are associated. You should be able to focus on the important points without rambling and using unnecessary words or repeating them. It's also important to use an appropriate tone without being overly casual, as this could ruin a perfectly good business partnership with a potential customer.
Good written skills include proper follow-ups and the closing of the communication cycle, the latter being considered a valuable asset in the world of messy email. This skill takes up a large part of any communication training module.
Interpersonal Communication Skills: Success in building a strong interpersonal relationship through effective communication is an extremely valuable asset to anyone who aspires to reach the top. Interpersonal skills help to communicate not only on a business level but also on a personal level, which takes the relationship to a higher level. It is useful in bonding and helps employees find common ground.
Presentation Skills - A busy corporate executive's day is filled with meetings, video conferences, and, of course, presentations. It could be a presentation of ideas, information or product details, either to an internal team or to a potential customer. A good presenter uses anecdotes, stories, and references to make a powerful and moving presentation. The whole focus is on getting the desired result by influencing the audience in a positive way and is part of effective communication skills. Eye contact with the audience, a relaxed demeanor and a pinch of humor are important ingredients in a memorable presentation.Also See: Communication Skills, Effective Communication, Written Skills, Verbal Skills, Skills, Communication, Effective
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