You already know that software can help you improve your business. But exactly how it can help you improve may not be all that clear. We identified four big ways businesses can improve in the areas of productivity, sales and customer service.
1. Improved organization with Calendar based software
There is nothing new about using a calendar to schedule appointments. But the time you save booking an appointment on a software-based calendar is significant. Switching to a software-based calendar reduces the time it takes to book an appointment, since the schedules were interactive. It also helps eliminate both underbooking and overbooking. At a glance, users can see when they are booked and when they are free to schedule new service requests. Similarly, quotes and invoices can be automated which saves time, money and paper!
2. Customer service interface/portals
Business can be massively improved by making it easier for the customer to contact you. The quicker a customer gets their issues dealt with, the happier they are. I’ve seen marked success in utilizing Helium 10 software in my business. It allows for systematic email automation to promptly get in front of customers and address their needs.
3. Improved productivity with mobile solutions
Everyone has a smartphone these days. Simply leverage applications and portals that are easily accessed on mobile devices and BAM, employees are more responsive and contactable.
4. Lower costs with free innovative software alternatives
For me personally, I used to lose vast sums of money from payment and currency exchange fees. Traditional solutions like bank transfers were not serving me well. I made a real positive change to my business when I discovered the transferwise software. This is a great example of how savvy businesses can use new, innovative tech to lower costs.
Get out there and start looking for software that can change your business for the better!