Cisco Call Accounting Software

Posted by CesarMuler on July 25th, 2013

A Cisco call reporting software complements the collaborative working space platform provided by Cisco with its Unified Communications system. When the network becomes more and more busy with every day, this software is an important requirement. Not only that it can search for abandoned calls and errors that result in failure, but it can also report on global call and call leg identifiers. Among other tasks, the tool also operates with Cisco call accounting tasks, which is a good way for you to reduce costs and start saving money.

In a world where time is limited and the value of your business stands in your ability to work efficient, there is nothing more important than finding a good way to connect with your clients and employees in order to ensure a more powerful management policy. This also what Cisco aims for with its product, called Unified Communications, which addresses exactly the problems of mobile workforces, information overload and social networking. Your organization needs a good way to adapt to market changes fast and shorten customer service cycles. The product basically works as a platform for web conferencing, customer support, telepresence and many more.

But even with this solution, other problems can occur, especially when the Cisco environment becomes bigger day by day. Increasing your sales and managing your deployments successfully is exactly what you should be aiming for. Therefore, because a busy Unified Communications environment can be difficult to manage, the solution comes with a Cisco call reporting software. What is this program and what can it do for your company? The software is designed to provide a cost-effective solution needed to ease the daily maintenance of your Cisco operations.

You can track phone calls or search, schedule and report any CDR or call history records. This way, the Cisco call reporting software is a web based instrument that has the capacity to find the information you need from the system as fast as possible. You can make the search according to your own criteria, for example when you need to know who dialed 911 at a particular time. Another possibility is to automate the call history reports on a scheduled basis. The results will be sent to a person assigned by you, such as your HR manager.

The tool also performs Cisco call accounting operations, which means that it can calculatethe costs for any kind of calls you are interested with. It basically makes the job of your Cisco professionals easier and this allows them to make better business decisions that will result in savings and increased profit.  The company will also benefit from reducing abandoned calls, tracing bad quality calls, producing time of day charts with the concurrent number of active call streams and determining potential reasons for failure.

Insight from Variphy is an excellent instrument that can deal with any Cisco call accounting problems efficiently. The trial version of their Cisco call reporting software is available shortly if you fill out an online form.