Why choosing hosted PBX is a wise management decision

Posted by sophiamilller on July 25th, 2013

If there is one word that best describes the future, then that world should definitely be digital! Yes, this is how the future of your company will be reduced to: a digital identity using digital resources and for you it can mean only one thing: investing in technologies such as hosted PBX. As any VoIP provider will confirm you, communicating through internet protocols is the key of successful, efficient office management. For small and medium companies which want to grow more and more, communicating with their clients in a professional manner proves to be the corner stone of their activities. In consequence, you should consider investing in professional office systems that adapt to your needs and demands. The future is only a phone call away from you!

A simple definition of hosted PBX would sound something like this: a phone system based entirely on a cloud system. According to the VoIP provider that offers this service, the hosted PBX is the perfect solution if you want quality phone communication at competitive prices. The system uses secured internet connections which add a plus of stability to data management.

According to the main VoIP provider of this service, managing voice and data using this innovative cloud system comes with many advantages. First of all, it is important to mention that the protocol allows as many extensions as needed. At the same time, it provides users the option auto attendant, which can be fully customized. Also, hosted PBX permits voicemail to be sent to your email address as a WAV file.

Other important advantages the VoIP provider highlights are call waiting, barge in and call swap, the capability to monitor for guarantying quality and retraceable calls for recovery in case of emergency/disaster. The list of technical features is complemented by other important elements such as full compatibility with other types of hardware and/or software. For instance, a feature that has been praised by many users is the function of iPhone and softphone integration.

In other words, it means that you can connect to your computer via iPhone, thus being able to answer all your calls even when out of the office. The screenpops support in optimizing call centre performance while the full VPN support enhances the security of the system. On the other hand, it is important to mention that the VoIP provider will guarantee technical support and assistance for periodical checks as well as for any issues that you might encounter.

The more you learn on voice over internet protocols, the more appealing the idea sounds. Generally speaking, small and medium sized companies find it difficult to provide their clients the guarantee that they can face even more demanding challenges. In this sense, a good proof that you are doing your best in optimizing procedures would be also investing in the latest communication technologies.

If you want to learn more on telephone systems and current plans, please access hosted PBX. Visit the site VoIP provider if you for further details on the packages available, the catalogue of products, plans and signup conditions and terms.