Using a custom form builder to capture your restaurant feedback
Posted by AdrianRocker on March 25th, 2014
Getting feedback from customers is one of the most important elements of doing business. You go to eat in a restaurant and at the end of your meal the restaurant (some of them) asks you to fill up a form. This is where you can provide feedback about your experience in the restaurant. With mobile technology now being used in full swing a custom form builder can be used to create such forms for your customers. With a custom form creator you can capture all those elements of your business that will help you understand your customers better and offer them what they feel they should be offered.
Using a custom form creator is very easy and you don’t even need to be a techie to create a form for your customers. All the fields are given in the form and all you need to do is use the various elements to complete your form.
If you are a restaurant owner the most common questions that you are going to ask your customers will be based on a 1 to 5 scale or Yes/No questions. The form can be made available on an iOS or Android device and this means your customer will not even need to write anything. Many customers leave feedback forms empty because they don’t want to use pen and paper and giving them the option to use handheld devices gives you more opportunities to capture what they think.
Apart from quantitative questions you can also use the custom form builder to capture qualitative questions. This will give you further benefit to capture the thoughts of your customers and thus, improve your services. Such forms are very common these days and many restaurants are using these to great effect. And all of them use one or the other custom form creator to build such forms in a matter of minutes.
A custom form builder that I recently came across also had another important feature – facestamp. Using a facestamp you can capture the image of anyone that is filling up your form. You can upload their testimonial along with their photograph and this renders more credibility to the feedback received by you. There are many other important elements that I came across in this form – you can use your company logo with the form; you can add time and date and you can also add signatures. With more included in the form you make it look more authentic.
This custom form creator that I came across is thus fully customizable. You as the owner of your restaurant can design the form as per your requirement so that only relevant data is captured. This data can also be exported so that it can be analyzed and you can improve your services.
You can use a custom form builder for free and create a very handy feedback form. However, if you want to use the full power of the form use a paid custom form builder. You will be able to customize it perfectly.
If you are in the restaurant business and want to capture the feedback of your customers use a custom form builder. A custom form creator allows you to create feedback forms in minutes and your customers find it convenient to offer their feedback.