How do I access my old cash app account?

Posted by Cash app on November 30th, 2020

Are you struggling to gain access to your old cash app account? Do not know How to access your old cash app account? You need not be a worry then. We have the solution to this problem.

The cash app has proven to be one of the most commonly used cash transfer services in the United States. It is so easy to run the cash app that anyone downloads it from either the play store or the apple store and then continues using it conveniently.

It is also just a matter of minutes to get your sign-up process completed. You can begin transferring money from your friends and relatives within just a few taps using the cash app. Though it is a fantastic product to use, Sometimes users of the cash app face the difficulty of accessing their old account.

If you are an existing user of the cash app and forget your login credentials, you need not create a new account. There is a way with which you can be able to use your old account, thus reducing the hassle of creating a new one.

How to access your old cash app account?

Here are the simple steps you need to follow:

  • Create a new cash app account using the same information you used while creating the old account.
  • Activate your cash card for this new account. For this, you have to enter the details like your full name, SSN, Date of Birth, etc.
  • Link your cash app account to your bank account now. (Bank account you are connecting here should be the same as used while creating your old cash app account).
  • Go to the cash app support section now.
  • For doing so, click on the profile icon.
  • Now, tap “Support”.
  • From a list of options, click on “Can’t access old account”.
  • Use your email address and submit a request including all the details related to your old account.
  • After the request submission, you will get an email from the cash app customer support team.
  • Verify information related to your old cash app account.
  • After the successful verification, you are now done with the merging of the new account to the old one.
  • Now, you can use your old cash app account.

With these simple steps, we are now hoping that you have got an answer to your question. Still, if you are having any issues in using these steps or having any other cash app problem, you can contact our cash app customer services team anytime.

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Cash app
Joined: November 30th, 2020
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