Why Your Company Should Consider Using Remote IT Assistance

Posted by lisa1988ann on April 22nd, 2014

Remote assistance first came into the limelight of IT with Windows. Microsoft introduced remote assistance to be able to serve its customers better. Windows users were able to click on a button that connected them to a technician or support assistant from Microsoft who would guide them through troubleshooting and solving their problems.

Remote assistance has since then been taken over by other companies. Today, businesses can use remote IT support from IT service companies instead of hiring their own IT team or waiting for the technicians to arrive to solve the problem.

With remote support, the technicians solving the problem are able to connect to your computer over the internet when you request for support. They are then able to see your screen and what is happening. They can even take over your computer system and hardware. This type of support is useful for problems with viruses, spyware, system optimization, common driver issues and registry repair. This kind of support is only possible for problems that can be solved while the computer is on.

If you are a small business owner and are considering what type of computer services to invest in, you may want to consider remote assistance for the following reasons:

• Remote support is easy and convenient. You don’t have to wait until the technician arrives or gets time to come down to your company. You can get your system fixed as soon as you notice that there is a problem. You therefore have less downtime as a business and can begin normal operations as soon as possible.
• This kind of support saves you the trouble of having to unplug your computer and transport it to the computer service company. The assistance is available remotely when you need it. You simply need to connect and ask for assistance.
• Most companies offering this type of services for mobile computer repairs charge much less than companies that have you either bring your machine in or come to take a look physically. This is because the remote assistance companies have less overhead to add to their charges. You will therefore save a lot more money.
• You can also take advantage of high quality computer services as you will no longer be limited by geographical locations. The company may be based anywhere in the country and still be able to provide you with the best services for your computer systems without any party having to travel to do it.

DF IT Solutions is the famous for his remote support service. The company have the entire computer services related problems solve in very quickly. Just visit us online or make a call to us on 1300 761 339.The company deals with mobile computer repairs and Virus removal in decent price.