Error Message for Third Party or Local Storage

Posted by Rene Torress on December 1st, 2020

If you’re having problems staying signed into your account, or if you’ve received an error message about third-party or local storage. You’ll get to tell your computer to permit cookies.

To resolve this problem you need to follow the given points:

1. Select your browser and follow the instructions within the tab or window that opens:

• Google Chrome
• Mozilla Firefox
• Apple Safari (deselect “Ask websites to not track me”)

2. Clear your cache and cookies if you are still experiencing difficulty.
3. If you are still experiencing difficulty, configure your security software to permit cookies from Ancestry.

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If you’re using Microsoft Edge or Internet Explorer 11, you will get the simplest results by switching to a recommended browser, but you’ll also try allowing cookies: