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A hub of innovative customer relationship solutions
Joined: March 12th, 2019
Articles Posted: 30


Portals: First Step Towards Having Successful Business
Being an entrepreneur and running a successful business is the desire of many people. Everyone wants to be their own boss. And as an entrepreneur, you must know ways to make sure that your business flourishes.The first step towards making your business successful is customer interaction. Be it via phone, website, customer portal or in person. Theref...
Posted by CRMJetty - Posted 22 Hours Ago

10 Tips You Need to Follow to Develop a Web Portal
What’s the first thought you get when you hear the term web portal?A gateway between you and your customers.Web portals are one of the easiest access points for users. They make it easier for users to navigate from one web page to another. Google, AOL, and Yahoo are some of the well-known names for most-used public portals. Additionally, the...
Posted by CRMJetty - Posted 1 Day Ago

Employee Management Portal - Features And Benefits
Employee management is a necessary and cumbersome task. But since software makes everything easier, you can implement it to manage your employees as well. The best software to do so is the employee management portal which needs to be in connection with your CRM, but not really with your CMS.In this case, you should go with one of the hosted portal solution...
Posted by CRMJetty - Posted 4 Months Ago

Things to Keep In Mind to Maintain A Partnership Program Successfully
First, we need to understand the concept of a partnership program. It’s a business strategy adopted by vendors and business owners in order to create an additional source of income by partnering with each other or more vendors, business consultants, etc. to promote their products or services.The way your partnership program works depends entire...
Posted by CRMJetty - Posted 7 Months Ago

4 Features of Self-service Portals For Better Customer Service
Website owners use self-service portals widely. With them, you can provide better support services to your customers. It is a critical part for any company as customers might need it anytime when using your services/products. And with portals it becomes easier than ever to assist them on-time.Let's see how self-service portals can make your customers' life...
Posted by CRMJetty - Posted 2 Months Ago

How a WordPress Client Portal Can Help You with Client Servicing
You have all heard that the client is always right. It means that you have to take care of every interaction with your client, regardless of whether that interaction is via phone calls, your website, email, or in person. If your primary interaction is frictionless, you are more likely to retain them.These methods of interaction are also slowly getting old....
Posted by CRMJetty - Posted 6 Months Ago

Power of Retail Portals
Having a retail shop in this e-commerce era can be a little overwhelming because of the monstrous competition. But when you have one it is important to build relations with customers for maximum retention and success. Do you know when you can communicate the most with your customers?Point of Sale, yes you heard it right!At the time of billing, you know a...
Posted by CRMJetty - Posted 3 Months Ago

The New Age Helpdesk is a Customer Portal
Your customers value their time and energy. And if they are shopping from your website or store, you should value it too. This is where the concept of self-service comes in. Your customers can handle certain parts of the shopping and maintaining processes themselves if you equip them with the right tools.  A software solution is the way to go. You can h...
Posted by CRMJetty - Posted 5 Months Ago

4 Ways a Customer Portal Becomes a Boon For Support Staff
Put yourself in the shoes of a customer. Have you tweeted out to the company when you experienced bad service? Have you told about the bad experience to anyone who would listen? Lastly, have you ever gone back to that business? Now think about all the reasons why you were not satisfied with a product or service. Was it because the product was faulty? Was it...
Posted by CRMJetty - Posted 6 Months Ago

How to Build Better Customer Relationships with Self-Service Portals
Today using self-service portals is a basic need for any company. Here the size of the company and customer base hardly matters as they are need of the hour.Confused and thinking why do companies need self-service/client portals?Companies can use such portals to enhance their brand image and provide impeccable customer service. Portals provide instant ac...
Posted by CRMJetty - Posted 2 Months Ago

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