Articles By Neha Gupta

Published 3 Years Ago
How to Implement a Proactive Customer Support Strategy
he best thing about offering a proactive customer service isn't just allowing them to feel welcome but to turn your customers into your company&#

Published 3 Years Ago
How Call Centers are Shaping the Real Estate Industry of Today
Outsourcing real estate call center will not only allow you to focus on other core tasks but also lets you reach out to more prospects and increase yo

Published 3 Years Ago
Role of Customer Support Outsourcing in Revenue Generation
Customer support outsourcing is a strategic move that allows companies to focus solely on profit growth while managing overhead costs spent on custome

Published 3 Years Ago
How Call Centers help Reduce Operating Costs of Business
Today, call centers offer a one-stop destination for almost everything your business requires from low operational costs to providing a seamless custo

Published 3 Years Ago
Types of Inbound Call Center Services in India
There are two types of Call Center services that exist namely Outbound and Inbound Call Center Services. Read here to find out some of the key service

Published 4 Years Ago
How to Improve Customer Satisfaction in Your Call Center
Loyal relationships based on customer satisfaction is directly proportional to the time and effort invested in creating the best customer experience p

Published 4 Years Ago
Sales Team Tasks Every Company Should Outsource
Every sales team has to perform several non-core tasks that help them in their sales efforts. Learn which of these tasks you should outsource.

Published 4 Years Ago
Embodying Social Media in Call Center Services
Social media is critical today in customer engagement and customer service. No brand can choose to ignore it. Call center services are also embodying

Published 4 Years Ago
The Evoving Scope of an Indian Outsourcing Company
The scope of the Indian outsourcing company has really expanded. The range of services being offered by them is immense and also constantly growing.

Published 4 Years Ago
Why Outsourcing BPO Services To India Is Still A Good Choice?
India has been the most preferred location for outsourcing BPO service. Read on to know what makes it the right choice for western companies for outso

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