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Maulik Shah

Maulik Shah

https://www.deskxpand.com/
Founder
Joined: June 7th, 2021
Articles Posted: 30

Articles

Published 3 Days Ago
5 Business Benefits of Using an Enterprise Helpdesk
Keep reading to know more business benefits of using an enterprise helpdesk.

Published 9 Days Ago
4 Business Benefits of Using a Helpdesk Ticketing System
A ticketing system is what will help you solve your customer queries quickly. It also helps you automate this process and keep a track of it. To know how a helpdesk ticketing system helps your business, keep reading further.

Published 11 Days Ago
5 Ways a Healthcare Help Desk Portal Helps the Healthcare Services
There are many ways in which a hospital helps a patient. But there are portals that help both the patient as well as the health organizations. A healthcare help desk not only helps the patients but also the healthcare staff. To know how a help desk helps

Published 19 Days Ago
5 Best Practices to Manage a Ticketing System
Having a ticketing system is not beneficial, if not used properly. There are certain practices that need to be followed while managing a ticketing system. Read further to explore five best practices to manage a ticketing system.

Published 1 Month Ago
5 Must-Have Features of the Online Ticketing System
A ticketing software helps a lot with solving customer problems. It is cost and time effective. To know the important features of a ticketing system, you need to read further.

Published 1 Month Ago
5 Benefits Of Using Help Desk Software In The Education Sector
A help desk is useful software, especially for an educational institute with multiple departments and processes. It helps manage, prioritize and solve queries. Here are the 5 benefits of using help desk software.

Published 2 Months Ago
How Help Desk Can Benefit Small Businesses
Your customers can either make your business or break it. Your customers are the ones that can help you enhance your business. So, you need to prioritize them and make their queries your priority to solve it in the minimum time. For that you need ticketin

Published 2 Months Ago
6 Benefits of Omnichannel Helpdesk for Your Business
The helpdesk helps in different ways to increase customer satisfaction and support agents to manage the incoming tickets properly. The best way to do it is with an omnichannel helpdesk. To know how omnichannel can help your business, keep reading.

Published 2 Months Ago
6 Best Practices for Helpdesk Reporting and Monitoring
To make the best use of the helpdesk is monitoring and forming reports. It can be overwhelming to handle that much data and reports. To know what data is important and how to handle them, give this article a read.

Published 2 Months Ago
4 Reasons to Leverage Helpdesk for Schools
To ease out the process and improve the services, schools can invest in helpdesk software. The helpdesk will change the whole experience for schools as well as students. Here are some of the reasons that explain how a helpdesk can make a difference for yo

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