Luke Barrett

Joined: December 26th, 2019
Articles Posted: 6

Articles

Published 3 Years Ago
Difference Between Call Center And Contact Center
In contact centers, self-service can be done to lower the time agents spend on the phone which also reduces the wait time. In call centers, self-service is not possible

Published 3 Years Ago
The Compliance Requirements Of A Pci Call Center
PCI call center

Published 3 Years Ago
The Importance Of Providing Great Customer Support For e-Commerce Business
If you are all set to launch your business online then there are certain things that you must follow in the first place.

Published 4 Years Ago
Finding The Best Customer Service Call Centres
Check if the company is credible, registered and has all the certifications and security measures intact to keep your company information confidential

Published 4 Years Ago
Need For Tech Support in Call Centre Outsourcing
Tech support is a branch or department in the organisation that takes care of the technical glitches and issues in the system.

Published 4 Years Ago
All About Call Centre Support Services
Call centres are basically areas where a customer calls in case there is an issue with the system or the interface that he is working with.