8 Reasons to Partner with an MSP for your Business

Posted by Ruby Ava on March 29th, 2021

Managed Services Providers (MSPs) are not a new concept to the business world as they refer to outsourcing the managerial and administrative responsibilities of a company to a third party. However, over the last couple of years, MSPs have gained lots of popularity in the IT sector, especially for small and medium-sized enterprises (SMEs). 

The primary driver of this trend is that IT is a fast-evolving space with new business technology emerging every other day. SMEs find it challenging to keep up with the changes, and it's much easier for them to have an MSP handle their IT needs. MSPs can manage your cloud storage, server maintenance, infrastructure management, systems administration, network monitoring and security, authentication, data backup, and disaster recovery. 

Following the increased demand from SMEs, the global MSP market is expected to hit 5.24 billion annually by 2025, an outstanding growth from the 5.98 billion 2019 valuation. Here are 8 MSP benefits you can expect by outsourcing your IT Support services. 

It gives you room to focus on your core objectives

A small growing company can have numerous difficulties maintaining its focus on its core objectives as it gets bigger. The management has to spend more time on stuff like hiring new staff, getting into new markets, and networking to further its success. This means that other aspects of the business's success, like maintaining top-notch IT, don't get the same attention as they did before.

This usually curtails the enterprise's prosperity as it cannot compete at the same level as other established companies in its sector. Enlisting an MSP for your IT services means that your IT needs will be at the peak of the industry's revolution at all times. This can give you the peace of mind to focus on the core objectives and accelerates your success.

Have experts handle your IT needs 

Many SMEs have challenges getting the best talent to work for them due to their limited resources. Hiring the best experts is only half the equation as IT is a fast-evolving space; you will also need to offer regular training to your IT team for them to keep up with the latest trends. This can dig an even deeper hole in your finances which you need to focus on your core objectives and achieve success.

MSPs that focus on IT usually have the best experts in the field that would be a dream for an SME like you. This means that you will have access to the best experts to handle your IT needs by outsourcing your IT services. 

Keeps your operating costs low 

Statistics indicate that up to 90% of start-ups meet their untimely demise within five years of launch due to running out of finances. Hiring additional staff before your small enterprise finds financial stability is one of the surest ways to exhaust your finances.

Before any SME is sitting on a solid financial foundation, it might not be wise to hire extra staff. Having your IT needs handled by an MSP is much cheaper than hiring an IT team independently. If you outsource your IT needs to an MSP, you will keep your operating costs down. 

The flexibility to scale up and down as needed 

The journey to success for any business involves conquering both hills and valleys. Every growing business comes to a moment when it has to scale down to survive. On the other hand, there are times that you will also need to scale up to get to the next level.

Having an MSP handling your IT needs gives an SME unmatched flexibility to scale up and down as needed. There are also advancements in technology that may need scaling up or down in an instant. This is much easier to do when dealing with an IT MSP than handling your IT internally. 

Access to top-notch support 

Technical support is an essential part of having an excellent IT Support UK service. Many MSPs in this space offer 24/7 technical support. This means that you can get technical assistance on any issues that you have whenever.

Remember that to get the best customer support for your SME; you should settle for a global MSP that supports multiple time zones. Additionally, note that to get top-notch technical support, you might need to pay more. 

Keep costly downtimes at bay

In this digital business era, IT downtimes can lead to enormous losses for SMEs. According to reliable statistics, network downtimes can cost an SME up to 00 per minute. Sometimes, these losses can be so costly that it may take a massive effort for the company to bounce back. This is because downtimes also erode customer confidence in a company, which is not easy to win back. If you hire an MSP to take care of your IT needs, you won't have to worry about falling victim to expensive downtimes.

This is because MSPs adopt a proactive approach to IT maintenance rather than a reactive one. If you handle your IT needs internally, budgetary constraints can make it impossible to take a proactive approach to your IT maintenance leading to a never-ending string of problems that can spell your company's doom. 

Access to a reliable point of contact 

Providing services that help their clients unlock their full potential is the primary goal of MSPs. This is why if you are choosing an MSP to handle your IT needs, they will provide you with a customer success manager (CSM).

This is an experienced business and IT expert who understands your company and its needs comprehensively. This will be the person who will be responsible for ensuring that your company's expectations are not only met but also exceeded. 

Enjoy class-leading security and compliance support 

Unfortunately, cybercriminals have been increasingly targeting SMEs over the last couple of years. If an MSP is handling your IT, you can have the assurance that the best-in-class security standards protect your network.

On the other hand, MSPs also better understand the regulatory compliances necessary for your industry. They can help your legal team ensure that you have excellent compliance with all regulatory stipulations that apply to your IT.