Legacy Research Group - Overview, Competitors, And ...

Posted by Kinnaird on April 29th, 2021

4 financial research companies ... Decades of collective leadership ... and countless subscribers worldwide ... Now integrated under one roof ... Legacy Research Group.

City Parkville, MD Profession Level Please choose from the left-hand column Function Please pick a filter from the left-hand column Market Publishing and Printing.

Sadly this web browser is not supported. Please use a current variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB stays operational and concentrated on serving our service community. Find out more. Publishers, Consumer Reviews are not utilized in the calculation of BBB Rating grievances closed in last 3 years grievances closed in last 12 months, Client Evaluations are not used in the calculation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Business, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Customer Complaints10/26/2020I am a life time member. I have actually not had the ability to receive a single email from any publication that I have belonged to for months now.

Initially they informed me they will look into it. Then I was informed the system was sending it to a wrong e-mail address. This occurred a number of times after I was informed my email address had actually been upgraded. Then they informed me they will do an escalated case to trace my e-mail issue, I waited a week, no updates. Then I was informed my original e-mail service - protonmail. com is not compatible. Then I altered my e-mail to a yahoo email address they stated would provide me no issues. I wait, still nothing. Then they inform me it was due to the fact that I had not whitelisted the services in my account, which I then did.

I called once again and they informed me that the services which I was asking about were not part of my subscription, however when I firmly insisted, they said that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still nothing, very same old runaround. Upon logging into the website, I can see which services sent updates at what time, however then customer care tells me on their end, it reveals absolutely nothing was sent and they do not understand when they head out via email. When I requested a supervisor or various contact information, they said they don't have any.

I paid close to 5 figures for these life time memberships total, and I am not even receiving them to date. This is too time consuming, aggravating, and dreadful consumer service. I belong to other investment advisories and they have the capability and resources to rapidly resolve any problems. Nothing even near to outright incompetence I have experienced here. I would rank your service as a NEGATIVE 10 out of 10.Find out moreDesired Outcome, Other (requires explanation) I would like someone from the business to personally call me with a resolution of these issues and an apology and some type of compensation for ALL THIS INCONVENIENCE As far as your customer care dept, you should fire all of them and restructure the remingtonbljr325.huicopper.com/33k-110k-legacy-research-group-jobs-in-west-palm dept.