14 West - Legacy Research Group Is Looking For An... - Facebook

Posted by Kierstead on April 17th, 2021

4 financial research study companies ... Decades of cumulative management ... and countless customers worldwide ... Now integrated under one roofing ... Legacy Research Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please select a filter from the left-hand column Industry Publishing and Printing.

Regrettably this browser is not supported. Please utilize a recent variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB stays operational and concentrated on serving our company community. Learn more. Publishers, Client Evaluations are not used in the estimation of BBB Ranking grievances closed in last 3 years grievances closed in last 12 months, Client Evaluations are not used in the calculation of BBB Look at more info Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Business, BBB File Opened:10/ 20/2020Email Addresses, Email this Company, Primary1 Consumer Complaints10/26/2020I am a lifetime member. I have actually not had the ability to receive a single email from any publication that I have belonged to for months now.

First they informed me they will check out it. Then I was informed the system was sending it to an incorrect email address. This took place several times after I was informed my e-mail address had actually been updated. Then they informed me they will do an intensified case to trace my email issue, I waited a week, no updates. Then I was informed my initial e-mail service - protonmail. com is not suitable. Then I altered my e-mail to a yahoo email address they stated would provide me no issues. I wait, still absolutely nothing. Then they inform me it was because I had actually not whitelisted the services in my account, which I then did.

I called again and they told me that the services which I was asking about were not part of my membership, however when I insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, usual runaround. Upon logging into the site, I can see which services sent updates at what time, however then client service tells me on their end, it reveals nothing was sent and they do not know when they go out through e-mail. When I asked for a supervisor or different contact info, they said they do not have any.

I paid close to 5 figures for these life time subscriptions overall, and I am not even receiving them to date. This is too time consuming, frustrating, and dreadful customer care. I am part of other financial investment advisories and they have the ability and resources to rapidly solve any concerns. Nothing even near absolute incompetence I have actually experienced here. I would rank your service as a NEGATIVE 10 out of 10.Check out MoreDesired Result, Other (requires explanation) I would like somebody from the corporate to personally call me with a resolution of these issues and an apology and some type of compensation for ALL THIS HASSLE As far as your customer care dept, you ought to fire all of them and reorganize the dept.