Legacy Research Group Information - Rocketreach

Posted by Kierstead on April 29th, 2021

Four financial research companies ... Years of collective leadership ... and countless subscribers worldwide ... Now integrated under one roofing system ... Legacy Research Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Industry Publishing and Printing.

Unfortunately this internet browser is not supported. Please utilize a current variation of Chrome, Firefox, Safari or Edge to view BBB.org. BBB stays functional and concentrated on serving our organization community. Check out more. Publishers, Consumer Evaluations are not utilized in the computation of BBB Score complaints closed in last 3 years problems closed in last 12 months, Consumer Reviews are not utilized in the computation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Business, BBB File Opened:10/ 20/2020Email Addresses, Email this Service, Primary1 Client Complaints10/26/2020I am a lifetime member. I have actually not been able to receive a single e-mail from any publication that I have actually been a member of for months now.

Initially they informed me they will look into it. Then I was told the system was sending it to an incorrect e-mail address. This took place several times after I was told my e-mail address had actually been updated. Then they informed me they will do an intensified case to trace my email issue, I waited a week, no updates. Then I was told my initial e-mail service - protonmail. com is not compatible. Then I changed my e-mail to a yahoo email address they said would provide me no concerns. I wait, still nothing. Then they tell me it was due to the fact that I had actually not whitelisted the services in my account, which I then did.

I called once again and they told me that the services which I was asking about were not part of my subscription, however when I firmly insisted, they said that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, same old runaround. Upon logging into the site, I can see which services sent updates at what time, however then client service informs me on their end, it reveals nothing was sent and they do not understand when they go out through email. When I requested a manager or different contact information, they said they don't have any.

I paid near to 5 figures for these lifetime subscriptions overall, and I am not even getting them to date. This is too time consuming, discouraging, and terrible customer care. I am part of other investment advisories and they have the ability and resources to quickly resolve any issues. Nothing even near to outright incompetence I have experienced here. I would rank your service as https://dallasrxel671.skyrock.com/3341654256-Legacy-Research-Beacon-Street-Services.html a NEGATIVE 10 out of 10.Read MorePreferred Outcome, Other (requires description) I would like somebody from the business to personally call me with a resolution of these issues and an apology and some form of settlement for ALL THIS INCONVENIENCE As far as your client service dept, you must fire all of them and restructure the dept.