JetBlue Cancellation Policy & Refund

Posted by David Watson on July 7th, 2022

In accordance with the latest changes and JetBlue's cancellation policy, you are able to exchange or cancel any ticket purchased prior to 7 June 2021 (even non-refundable tickets).

If you've booked a flight through JetBlue and are thinking about what to do about refunds and cancellations, you're in the right location. Read on to learn more about JetBlue flight cancellation policies as well as JetBlue cancellation and refund policies.

JetBlue Flight Cancellation Policy

  • If you cancel your ticket at minimum one day prior to your departure time and you do not get charged a cancellation charge for Blue, Blue Plus, Blue Extra, and Mint tickets.

  • Costs for cancellations will be applicable to the basic blue airfares for flights within those regions. United States, the Caribbean, Mexico, and Central America are priced at 0. All other flights are priced at 200 USD.

  • JetBlue Customer Executive will charge a non-refundable cost that is USD 25, for cancellations that are made via telephone. Alongside the applicable fees for cancellations, this charge can be assessed (if there's any). However, if you cancel your booking on the internet at and you're free of this fee.

  • Travelers can make use of JetBlue Travel Credits to travel in the future on JetBlue flights, if they decide to cancel the ticket that is non-refundable (typically in the space of twelve months). It is possible to use your Travel Bank account has the details.

  • If you booked a room through an outside party, you should ask them directly for help regarding cancellation.

  • If you decide to cancel your booking by phone through a JetBlue Customer representative, you will be charged a non-refundable USD 25 cost. This is along with any JetBlue cancellation charges that might be applicable (if there are any). It is possible to avoid this charge by cancelling your flight online on

  • If you decide to cancel an unrefundable fare the cost of that fare would be saved as an JetBlue Travel Credit which you can use to pay for the next JetBlue journeys (typically in the next the period of 12 months). The information can be obtained via the account on your Travel Bank account.

  • If you booked your ticket through an outside party You must make contact with them directly to get JetBlue assistance with cancellation of your ticket.

JetBlue 24-Hour Cancellation Policy

Tickets purchased 7 days or more prior to departure may be cancelled within 24 hours of purchase, without incurring a fee. Tickets of any kind and types, including tickets that are not refundable will be subject to this rule and are not subject to this policy unless purchased through JetBlue Vacations.

Here are some of JetBlue's policies in relation to JetBlue 24 Cancellation Policy:

  • Passengers will receive a complete refund when they cancel their tickets in accordance with the policy's 24 hour cancellation terms.

  • If you cancel a JetBlue ticket cancellation is made within the 24 hour period that has been completed, the customer is not penalized for a cancellation fee.

  • The departure date for the flight must be at least seven days in the past from the date of cancellation.

  • If a person decides to cancel a flight within 24 hours after the cancellation, JetBlue will charge the passenger a fee. JetBlue airline will charge an amount between and 0.

  • In order to be eligible for a refund the passenger must purchase a ticket that is refundable. However, don't worry about it, JetBlue 24-hour cancellation policy applies to refundable and non-refundable tickets.

On or via phone, you are able to cancel reservations at any point all day, every day of the week.

JetBlue Cancellation Policy for Award Tickets

If a flight is cancelled, the airline will transfer you TrueBlue credits to the account you have.

JetBlue Cancellation Policy for Government or Military Personnel

Specially-priced employees like government employees and military personnel, are able to cancel their flights with no penalty regardless of whether they attend the scheduled trip.

How to Cancel Your JetBlue Flight Booking

There are a few alternatives to cancel or rescheduling your JetBlue ticket reservation

  1. Tickets purchased via JetBlue's website, mobile application or ticket counter Contact Center are subject to these limitations:

  • "Manage Trips" is available on If you follow the steps you will be able to retrieve your flight reservation, select the option to cancel it.

  • For more information, call +1-844-903-1897. more information.

  1. If you purchased tickets through an agent who sells travel tickets You should get in touch with the agent directly.

  2. Contact TrueBlue directly to request prize tickets.

JetBlue Cancellation Tips

To cancel the cancellation of a JetBlue flight via phone, be aware of the following:

  • The number of confirmations

  • The flight number

  • The date(s) when you'll be travelling

  • Passenger information, like dates of birth, contact details such as date of birth, contact information, etc.

You'll have to input the following information in order to avail of the JetBlue cancellation policy on the web:

  • Code of confirmation

  • Your name is

  • Cities of your origin and destination

Then this is about cancelling your JetBlue flight reservation

JetBlue Flight Same-day Change & Standby

Same-day Change

At a cost that is JetBlue customers can do an unconfirmed swap on the same day (no cost difference is applicable). On only the days you travel, which begins at midnight within your time zone on your departure flight, can you perform a same-day change.

  • Only cities that have a lot of flights per day are eligible to use the swap option on the same day.

JetBlue Flight Cancellation Policy for Refundable Tickets

Tickets that are refundable cost more however they offer greater flexibility with your plans. Refundable tickets can be cancelled with JetBlue and you'll get an entire refund to the original payment method instead of an amount of credit for travel, according to JetBlue airline cancellation policies.

JetBlue Same-day Flight Change Details

  • All fare options are valid to be switched on the same day.

  • You can choose to altering your flight for one that is later or earlier within the exact same time of your initial flight.

  • You have to travel in pairs , or in and out of airports that are adjacent when necessary (see different airport alternatives).

  • A same-day change can only be made on the exact day of your original departure time and starts around midnight within the hour zone that corresponds to the departure flight.

  • Customers who book with Mosaic don't have to pay an additional fee for a switch on the same day and are able to change their flights up to 24 hours prior to the departure time scheduled.

  • Changeover fees on the same day are not for customers who have refundable fare refunds.

  • Same-day swaps are available to TrueBlue redemption reservations.

  • Based on the conditions and the ability to meet minimum connection times Interline bookings could be qualified for swaps that occur on the same day. JetBlue is the only way to allow same-day swaps to bookings made through interline.

Read also :- Alaska's cancellation policy ! American's cancellation policy

JetBlue Standby

Standby travel is dependent on seat availability and cannot be guaranteed, and could result in an additional charge based on your cost (no cost difference is applicable).

You must have by this point, purchased an JetBlue ticket for standby. On the same day that you have your date of departure, you can reserve standby for any flight that is taken away (sold-out) flight connecting the two locations.

JetBlue Standby Details

  • All prices, except Blue Extra, there is an additional charge of to include standby. The cost can be refunded if your standby flight isn't confirmed.

  • You can register your name to standby at the airport prior to the departure of your first flight. By phone or online standby travel can't be booked.

  • Customers who have multiple flights within the same city are only able to travel standby for one day. People leaving cities that have just one daily flight aren't allowed to standby.

  • If you choose to travel standby following the purchase of an even More(r) Space Seat, you'll lose the seat and are not eligible to receive a refund.

  • Customers who purchase the Mint ticket can choose to travel standby, however the Mint seat isn't assured and can only be offered if there is space available. If a seat in the core is reserved to a customer, the cost of applies as well as there will be no refund for your Mint experience.

  • Keep in mind that only one person per reservation must be present at the airport in order for the purpose of being included on the list of standbys. For check-in, however every person has to be present.

  • Customers who have purchased tickets to a Mosaic ticket or have the option of refunded prices are not charged a charge for the standby on the list.

  • JetBlue passengers on Blue, Blue Plus, and Mint flights won't have to pay any cancel charges or changes in the event that the change is requested prior to the date of travel. However, only the difference in fare will be charged.

JetBlue Cancellation Policy for Mosaic Members

Members of the elite level (save to Blue Mosaic) are allowed to cancel tickets that are non-refundable without cost prior to departure, under JetBlue airline cancellation policy. Fly 30 flight segments or achieve 12k or 15k flight points during the calendar year to earn mosaic status.

According to JetBlue cancellation policy the cancellations that are made prior to departure time by Blue Mosaic status members will be liable for all charges (excluding extras).

JetBlue No-Show Policy

If you don't make a cancellation of a non-refundable flight segment prior to departure, you'll forfeit the entire amount of money, except if you're on a military or government ticket. In addition, there will be additional charges for baggage that is oversize (e.g. even More Space, Even More Speed).

JetBlue Cancellation Policy Due to Cancelled Flights

There are many options to consider in the event that JetBlue cancels your flight due to any reason.

  1. JetBlue Travel Bank Credit is available.

  2. Thus, you can take the next flight available without additional cost.

  3. Therefore, the total amount of the refund will be refunded in the event that your flight is not delayed for more than two hours.

As as a passenger, you're eligible for compensation if JetBlue cancels your flight within 4 hours of its scheduled departure time. If the flight is cancelled within four hours after departure compensation is USD 50. In the event that the flight has to be cancelled within the time of departure then the compensation will be USD 100 for an JetBlue reimbursement for cancellation.

JetBlue Cancellation Refund

  1. If you bought tickets that are refundable you are able to change your mind at any point until the date of departure. You will receive a full reimbursement in the original payment method in the event that you purchased tickets that are not refundable.

  2. The airline would deduct the cancellation cost from the original price when a ticket that is not refundable was purchased and then cancelled.

  3. If the ticket is cancelled within 24 hours of booking, the way of payment will be reimbursed in total.

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David Watson

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David Watson
Joined: June 5th, 2021
Articles Posted: 12

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