Organizations Can Reduce Costs through Improved Business Processes

Posted by nabeelshaukat on November 15th, 2010

Your organization can reduce costs through improved business processes like:

Proposal and tender creation management and delivery using the latest SaaS (software as a service)

Integration with CRM (sales force and Siebel and Microsoft or proprietary systems)

And document management systems (SharePoint, Documentum and Vignette and most others)

1. Proposal and Tender Creation Management

What is SaaS?

SaaS is a Software as a service, sometimes called as software on demand. This software is deployed over the local area network or personal computer. SaaS is a way of transporting applications over the Internet as a service. Instead of installing and maintaining software, you can simply access it via Internet, releasing yourself from multifaceted software and hardware management.

SaaS was at first extensively deployed for Customer Relationship Management (CRM), and sales force automation. Nowadays, it has become ordinary for many business jobs including invoicing, automated billing, human resource management, content management, financials, teamwork, service desk management, and file management.

Software as a service (SaaS) is perceived by many as being a more and more important tool for small businesses. It is a comparatively new concept that permits you to consume software on a subscription basis, instead of the traditional model of repeatedly purchasing an expensive updated version every few years.

Suppliers usually price applications on a per-user basis or per business basis, and sometimes with a comparatively small least number of users and frequently with extra fees for extra bandwidth and storage space.

Benefits of SaaS

       It does not require any installation in your computer.

       You can access SaaS over the internet or intranet.

       It is commercially available software.

       Activities are managed from central locations rather than at each customer's site.

       Facilitates customers to access applications distantly via the Web.

       Have centralized feature updating, which obviates the need for end-users to download patches and upgrades.

       Provides maximum security to your business processes.

       Frequent integration into a larger network of communicating software.

2. CRM Integration

Customer Relationship Management – CRM Integration is a term for software and typically Internet capabilities, which helps an enterprise to manage customer relationships in a prearranged way.

What is Sales Force Automation?

It is a type of program that mechanizes business everyday jobs such as inventory sales, processing, control, tracking of customer connections, and sales forecasting and performance.

What is Siebel?

Siebel is a web based CRM application from Siebel Systems, Inc., San Mateo, which includes an absolute range of products for sales, marketing, and customer services.

What is Proprietary Software?

Proprietary software is computer software licensed under lawful rights of its owner only. The licensee is given the right to use the software under certain conditions, but restricted from other uses such as alterations, further sharing, or reverse engineering etc.

3. Document Management Systems - DMS

A document management system -DMS is a computer system used to track and accumulate electronic documents.

Features of Document Management Systems - DMS

This system normally provides:

      Storage

      Versioning

      Metadata

      Security

      Indexing and

      Retrieval capabilities

What is Share Point?

Microsoft SharePoint 2010 makes easier for people to work together. Using SharePoint, you can manage documents from start to finish, set up Web sites to share information with others, and can publish reports to help everyone make better decisions.

What is Documentum?

Enterprise Documentum system facilitates you in getting utmost leverage from your information. Using documentum means you can collaboratively create, administer, transport and record the information needed to run your business.

What is Vignette?

Vignette Content Management is an influential solution for creating and administrating content for enterprise internet or intranet applications.