Hybris with SAP ? What Can It Do for Your Business?

Posted by Knack Systems on July 5th, 2016

Selling in B2C and B2B markets can be challenging, but ecommerce platforms like Hybris can make it simpler and less daunting. Hybris is a software that evolved from a selling platform to an effective omni-channel ecommerce solution to help customer engagement. In 2013, SAP acquired it and developed it to become the multi-channel solution it is known today. This means Hybris e-commerce with SAP lets you sell in-store, online, through a contact center, and online, thus, making it ideal for your business if you want to expand its reach. With this, you can effectively showcase and sell your products anywhere that is convenient to you. 

Improve the way you engage your customers and sell

SAP Hybris is what you need to enhance your business as it transitions to the digital market. It is a state-of-the-art solution for easy customer data management and unified commerce processes, and it provides context-driven marketing tools for all your selling channels. Hybris with SAP for commerce is a solution that enhances the way you target and engage your customers, no matter where they are. As a result, you can offer a more meaningful and consistent experience to every customer, regardless of which selling channel you use.

SAP Hybris solutions

Hybris e-commerce with SAP also comes with a marketing capabilities that combines a scalable and flexible platform with high-end customer insight. With that, you can reach your customers through all stages of their journey with you. The solution may help boost customer loyalty by enabling responses to real-time data. That way, you are able to deliver the most possible highest-quality customer experience.

The product content management module is one of the most important features in Hybris with SAP.  It provides a more engaging customer experience as it lets you place a product at the center of the sale. As it lets you present rich, consistent content and deliver product data, videos, and images from one location, you acquire the ability to market quickly. Moreover, it lets your marketing department create localized content and improve the SEO for international promotions and campaigns. Another feature, the order management system, centralizes everything, while an additional module is provided to control the billing.

Set up SAP Hybris

Implementing Hybris with SAP will be easy when you work with a certified Silver Regional Implementation Partner for Hybris software. Choose a reputable SAP consulting partner that has at least a decade of experience in optimizing the sales, marketing, and service processes of its clients through SAP Hybris. That way, you can be confident in its platform expertise to implement, develop apps, and provide support to your business. Likewise, you can count on a seasoned consulting partner that can provide architecture planning and systems integration.

About the Author:

Knack Systems is a Premium Partner of SAP with a focus around Customer Management which includes Cloud Solutions, Hybrid Solutions, E-commerce and Analytics. Knack Systems provides end to end services in SAP transformation programs including solution road-maps, implementations, integration services, roll-outs, support, upgrades, testing and package evaluations.