Hiring a Microsoft Dynamics 365 Developer: In-House vs. Outsourcing

Posted by CRMJetty on May 15th, 2023

Microsoft Dynamics 365 Developer is crucial in streamlining business processes and enhancing productivity. Businesses looking to implement Dynamics 365 must decide whether to hire an in-house team or outsource to a reliable partner. 

In this blog, we will explore the pros & cons of both options and guide you through making the right decision for your business. Let's dive into the details!

In-House Hiring of a Microsoft Dynamics 365 Developer


An in-house Dynamics 365 team can benefit your business. Some benefits:

  • Matching culture: Hiring people who fit your company's culture is possible with an internal team. Since they work for you, they are familiar with the workplace.
  • Total dedication: The internal team at your company would concentrate only on implementation. They can finish your tasks quickly and are available at all times.
  • Direct contact: An in-house team makes meetings and face-to-face discussions easy. Avoid emailing the team about project updates.


In-house Dynamics 365 implementation teams have drawbacks. Some drawbacks:

  • Costs rise: In-house teams are costly. Medical insurance, taxes, and social security for employees are in addition to salaries. Even between projects, you must pay fixed salaries.
  • Slow hiring: Finding talent for an in-house technical team is difficult, exhausting, and time-consuming. Search for skills, post many jobs, and wait for responses. After hiring the right people, you must invest in training them to manage an in-house team.
  • Trouble finding talent: Dynamics 365 experts with the skills and knowledge your business needs are expensive and hard to find. Finding and hiring the right talent takes time and effort for small to medium-sized businesses.
  • Staff turnover: IT developers have a high turnover rate, especially since the market needs skilled workers. Competitors and recruiters may try to hire your best employees, making retention difficult.
  • Train the team: Your team must adapt to new technologies, tools, and languages in the digital age. In-house teams need training and tools.

Outsourcing a Microsoft Dynamics 365 Developer


  • Extensive Expertise: Outsourcing a Microsoft Dynamics 365 developer gives you access to a large pool of unique talent and expertise. You'll gain a team of experts with extensive Dynamics 365 implementation experience across industries. They can understand and match your business needs with their experience and expertise to provide top service.
  • Cost-effective: Outsourcing a Microsoft Dynamics 365 developer can eliminate or reduce in-house development costs like recruitment, salaries, and retention. There's no upfront IT investment. It's hard, expensive, and time-consuming to find and hire Dynamics 365 experts. You avoid these costs by outsourcing Dynamics 365 to a technology partner.
  • Faster Implementation: Outsourcing Dynamics 365 development to a team of skilled experts who work well together can speed up time-to-market and implementation. Your technology partner handles project management, so internal teamwork issues don't matter.
  • Flexibility: Outsourcing Dynamics 365 development to a technology partner makes scaling up or down easier. The technology partner will help add the right experts when the project grows.
  • Proven Workflows/Methodology: Skilled partners have done similar projects many times. For your solution, they have a proven method. This can give you confidence that your complex Dynamics 365 implementation will succeed.
  • 24/7 Support: Outsourcing your Dynamics 365 development to a technology partner gives you 24/7 support for implementation and maintenance.


  • Limited Control: Outsourcing to a technology partner limits your IT control. You'll have limited control but can monitor.
  • Potential Communication Gaps: Communication gaps may occur since the technology partner is away from your organization. Having frequent face-to-face conversations with your partner would also be harder.

So, What's Better: An In-house Team or Outsourcing?

When deciding whether to have an in-house team or to outsource Dynamics 365 implementation, it is important to consider the resources available to the business. Outsourcing can be a viable option if internal resources are insufficient or finding the right talent seems like an uphill task. 

Outsourcing offers access to a team of skilled experts with a proven workflow, which can eliminate recruitment and management expenses and reduce the implementation time. However, limited control and potential communication gaps may arise. 

Ultimately, outsourcing or having an in-house team depends on the business's needs and resources. Finding the right outsourcing partner can benefit the business in the long run.

A Reliable Choice to Hire Microsoft Dynamics 365 Developer

If you're considering outsourcing your Dynamics 365 implementation, partnering with a reliable and experienced team is crucial. At CRMJetty, we take pride in our team of dedicated developers passionate about providing our clients with the best service. We believe in understanding each client's unique goals and delivering solutions that meet their needs.

Our expert team has extensive experience in Dynamics 365 implementation across multiple industries. We have a track record of successfully completing projects on time and within budget. We collaborate closely with our clients to ensure a smooth implementation process and provide post-implementation support 24 hours a day, seven days a week.

To ensure that we exceed your expectations, we prioritize open communication, transparency, and flexibility. Contact us today to hire Microsoft Dynamic 365 Developer & learn more about how we can assist you.

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