The 3 Key Factors To Choose Web Hosting Company

Posted by basshopper on July 6th, 2019

To buy hosting not only need to compare technical issues, but you have to know how to choose the company that best service can give us.

If we recently explained what technical characteristics should be compared before hiring web hosting, in this post we want to look at the general qualities that we must evaluate to choose the most successful provider for our initiative.

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Certainly, the RAM, the processor power and the number of databases are factors that we must take into account, but we all know that in this life, not everything is figures. The compatibility between the professionals involved in a project is key to reach a successful conclusion.

Therefore, before telling you to host your website with one or another hosting provider, it is worth assessing these three intangible aspects of the service.

1. An attentive and available customer service team
The technical difficulties that may eventually arise can be a great waste of time, in addition to causing discomfort to your users, for example, if you have a dedicated server and something fails while doing a backup.

Therefore, customer service is one of the main points when choosing a web hosting company. Always review the help page of each provider to see what kind of technical assistance it offers.

Talking directly with a person is the best kind of help. Interacting in the moment with a professional who is able to empathize with the situation makes the difference.
Telephone support, chat or email are good methods, as long as the response speed is appropriate. Avoid companies that only offer help per forum.

In addition to the availability and speed of response, we must inform about the quality of the service. Having a well trained, efficient and professional technical team is vital, especially when we do not have knowledge on the subject.

For this reason, it is worthwhile to seek opinions and read comments from other customers of the company in forums and websites dedicated to online reviews.

2. A broad product catalogue
The most common when launching a web project is to start with a simple page in a hosting plan with average features. But, as our blog or online store grows, we need more flexibility to expand our online presence.

The ideal in the long term, therefore, is to choose a supplier with a well-structured range of products, offering a comprehensive service that adapts to our needs, for example, through a VPS server or with SSL security certificates. Nominalia even offers online marketing and brand protection services.

3. A competent commercial support
Perhaps the best way to evaluate a company is to contact your sales department. Talking with the sales staff about the products at your fingertips and the most convenient options for your project will make it possible for you to get an idea of how they work and if they really have the knowledge to provide real and affordable solutions.

Before choosing a hosting company, remember...
Do not settle for studying only the technical specifications listed on your website, let alone the prices. If your website is an essential element for your company, do not play with the first provider that offers your services and, above all, do not let yourself be seduced by its low prices.
We recommend you investigate the reputation of companies and know the opinions of users so as not to take false steps.

On the other hand, consider if the attitude of the company and the treatment offered matches that of your company. Do you think that the communication will be fluid and will be there to help you solve your doubts?
Sometimes, the processes and packages of a large corporation do not adapt to the needs of an SME or, on the contrary, a micro enterprise can not cope with a project of a certain volume.

Therefore, if there is chemistry between you, your company and the supplier, it will be much easier for everything to go well.