Why Salesforce Integration Is Vital for Your Business?

Posted by lalumondal on July 25th, 2020

Salesforce has become a must-have software for every enterprise because of its ability to give immersive customer experience. The cloud-based CRM (client relationship management) is a powerful extensively useful developing technology, changing the business outlook. In the case of cloud-based Salesforce CRM, a virtual server is used, storage is also done in the cloud and the resources are shared through the internet.

Every business has a common a goal today, which is delivering outstanding customer service. With the world going digital most businesses across the globe use hardware and software through the internet for their business operations.

Salesforce has become a good and useful platform for both large and small scale businesses and is a strong performer and no suitable alternative has been found yet.

Why is Salesforce integration being a necessity for your business?

Salesforce is much better than other apps

Salesforce services are available for any business in two categories, one is Platform as a Service and the Business Products, which are readily available on AppExchange. Moreover, various clouds of Salesforce, which include Sales Cloud, Marketing Cloud, Service cloud are offered by Salesforce from a business operation perspective.

These business oriented products of Salesforce are focused on the key operations of any business and this is the reason, due to which Salesforce has become a relevant and suitable CRM for every company.

Although there are other CRMs also available in the market, they all are completely focused on customer service, rather than business and customers both, apart from this they are costlier than Salesforce CRM as well.

The Salesforce scalability feature also creates a difference in its usability. Salesforce can meet the complexity and volume handling expectation and requirement of the business. It can become an ERP from a CRM and power your various business operations including internal and customer level processes by using its cloud-based Apps, which is not possible with other available CRM.

 So, don’t you think salesforce is a powerful resource for business?

Cross-Departmental Integration

 In present times every business needs IT as its backbone, and salesforce wonderfully fulfills this need by helping you execute every tiny business operation with accuracy and efficiency. Salesforce can power a range of your business departments such as Sales, Marketing, Service, Social Media Platform, internal and external services, and others and provide you a collaborative view of the customer's information. Without investing in any new software or hardware, it can provide you customized applications, to meet all your business requirements.

Most companies are skeptical about salesforce integration because of the absence of the right Business Product Manager and Salesforce implementation team or experts. These two ingredients are the key factors to make any Salesforce implementation successful otherwise it will lead to a futile attempt to IT transformation for the business.

So, if you are looking for your business salesforce implementation hire a certified salesforce implementation partner and avail complete guidance.

Choose your Salesforce partner intelligently!

Author’s Bio

Infoglen is the venture-funded Registered Salesforce community consultant in California, helping clients across domains with the implementation of the Salesforce CRM for 20 years. They provide complete guidance throughout the process. The CRM experts of Infoglen are passionate about their work and deal with small, medium and large companies.

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