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Posted by tscompetitions on August 6th, 2020
Gigabidder’s role is to bridge the gap between your business, your clients, and the companies that provide phone, internet, and cloud services. We streamline the process of finding and negotiating with bandwidth and cloud services providers, including new purchases, upgrades, plan changes or re-negotiations.
WHAT IS A HOSTED PBX? AND HOW DOES A HOSTED PBX WORK?
PBX stands for the Private Branch Exchange (PBX). The PBX phone system is effectively used by companies to execute internal calls (colleague to colleague) as well as external calls (business representative to consumer). Features included in the Private Branch Exchange incudes: voicemail, call transfers and auto attendants (an upgrade from telephone switch attendants or phone operators). PBX allows companies of all sizes to efficiently manage large call volumes, successfully managing call operations seamlessly. Currently, Private Branch Exchange services are leading over traditional switchboards as it offers effortless automated services. The modern and innovative version of PBX phone system also utilizes the internet, which adds to the already sophisticated capabilities of the hosted or cloud based Private Branch Exchanges for call efficiency.
HOW DOES PBX WORK?
Traditionally, Private Branch Exchange (PBX) setup involves a one-time onsite arrangement of hardware (a cabinet for example) that grants phone users within an organization to capacity to effectively perform calls internally and externally. This setup is the same for both cloud hosted PBX’s. External calls are made through Public Switch Telephony Network (PSTN). In more recent times, companies are opting into cloud or hosted Private Branch Exchanges as these options involve internet connection with ample bandwidth or setup of MPLS to prioritize voice traffic. A top feature of the external phone voice service is that it will provide an automated host that will manage the conversation for end users. Cloud or hosted PBX’s are frequently utilized in information centers. Instead of routing calls through onsite hardware, voice data is sent using the internet to the hosted or cloud Private Branch Exchange.
WHAT IS A HOSTED PBX?
A hosted Private Branch Exchange (PBX) is a cloud based private phone service that grants businesses the opportunity to make internal and external calls via its established connection to the internet. Both hosted and cloud features include, but are not limited to:
HOW DOES A HOSTED PBX WORK?
A hosted PBX utilizes both the internet and IP based phone connections via a hosted system to place internal and external calls. The highlight of a hosted PBX is that it functions effortlessly via a cloud/hosted system, which then eliminates the need for costly or bulky onsite hardware. Hosted PBX’s simply use the service provider (host of the system) to manage, service, maintenance and update the PBX services regularly. The hosted PBX allows users to accept and place calls from a wide variety of devices. A hosted PBX also grants users the opportunity to establish a connection to the internet, connected to the application software, and utilize the office phone systems effectively from anywhere.
WHAT IS THE DIFFERENCE BETWEEN HOSTED AND CLOUD PBX?
The hosted and cloud PBX’s grant companies of all sizes the ability to effectively utilize internal calls (colleague to colleague) as well as external calls (business representative to consumer).
A hosted or cloud-based PBX provide affordability as:
no hardware and setup is required
no need for onsite installation
less space requirements as little hardware is needed
no on-site technicians for phone system maintenance requiredAlso See: Private Branch, Hosted Pbx, Branch Exchange, External Calls, Private, Phone, Pbx
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