How to be better at business communication

Posted by jaquesmontegolifier on September 16th, 2020

You must understand what business communication is before we get to how you can be better at business communication. There is a significant difference between casual and business communication.

Casual communication is the disclosing of personal information with family and friends, while business communication is the sharing of information among people within a company for the organization's commercial advantage.

Business communication can also be described as how a firm communicates information with its potential customers to promote their goods or services. An executive speech coach helps businesses to ensure smooth communication within the organization.

Efficient communication in businesses is a process that goes both ways, listening and speaking. Following are the ways to ensure you master practical communication skills that will lead to a career success path in the business/corporate world.

  • Look out for nonverbal messages

Open communication may be difficult if both parties fail to look at each other in the eye, clench their jaws and fold their arms. And if words do not loudly scream out loud, nonverbal gestures do.

Unless the nonverbal signals disrupt the talk, you should delay the meeting until things calm down. Look out for your tone of voice, keep your attitude relaxed, and raise your head to indicate you are understanding and listening to what the other person is saying. Good public speaking training teaches us to understand nonverbal messages.

  • Ask questions

Ask specific questions to demonstrate that you are listening to what the other person is saying. It will demonstrate appreciation, help gain input, and ensure that you understand everything you have been discussing. If you ask appropriate questions, you open excellent two-way business communication.

By raising questions about a project you are working on, the simplest and seemingly 'unimportant' questions you pose could motivate your team, your manager, or even yourself. It helps them to recognize a vital risk or opportunity that will protect the company and give it benefits.

  • Always listen first

If there are problems, you should never begin by enforcing solutions before you explain how they affect the company. With that, you should now go ahead and suggest what you think the other party will do to fix the problems. Pause and listen first before you put out your thoughts because failure to listen is the greatest enemy of sound business communication. You should be sufficiently open-minded to listen, learn, and come up with a solution that incorporates your thoughts and the other side.

Also, you should not interrupt when the other person is talking, and while they are talking, do not worry about your reply. Alternatively, do not control others. Stop talking if you know you are talking for more than a couple of moments and let others give their opinion on the issue.

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