Zenteno peterson

Zenteno peterson

Joined: December 13th, 2019
Articles Posted: 22

Articles

Published 3 Years Ago
How Omnichannel Call Center Solution Supports Remote Work Model?
Remote Work model is applied all across the world. To make this model successful, people are using different tools to achieve the expected success .

Published 4 Years Ago
How Omnichannel Call Center Solution Helps Combating COVID 19?
COVID 19 is increasing life threats and that is the reason in many countries, offices, schools, colleges, etc. are closed.

Published 4 Years Ago
How Collection Companies Can Get Benefited with VICIDial Collection Module
Collection module is now available for VICIDial: call center solution users and it can be really beneficial.

Published 4 Years Ago
VICIDial WhatsApp Integration Benefits Call Centers
WhatsApp is a popular mode of communication these days. It can be integrated in VICIDial to provide multiple benefits to call centers.

Published 4 Years Ago
Call Center CRM Integration for Different CRM Solutions
Call center CRM integration is a process of integrating different call center solutions and CRM solutions together.

Published 4 Years Ago
3 Reasons Why You Should Choose Omnichannel Call Center Software for Travel
Travel industry is facing immense competition. Thus, it is necessary to acquire the best tools.

Published 4 Years Ago
How IVR in Call Center Solution Enhance Customer Service?
IVR is one of the core features available in the call center solution. Learn the top 4 tips to use this feature to enhance customer service.

Published 4 Years Ago
How to Increase Self Serving Use in Your Call Center?
Call centers often face scarcity of skilled agents.

Published 4 Years Ago
How to Build a Successful Outbound Strategy?
Some of the success factors can be fine-tuned in the outbound calling strategy to increase the success ratio.

Published 4 Years Ago
Why Help Desk Ticketing Solution Is Important in Support Center?
The help desk ticketing solution is in the industry for many years.

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